Job description

Help Desk Analyst On-site – Oklahoma We’re looking for an experienced Help Desk Analyst to provide IT support across hardware, software, and network systems. This role will troubleshoot end-user issues, perform installations and upgrades, manage user accounts, and contribute to larger IT projects. What You’ll Do • Support end users with technical issues (hardware, software, O365, Azure AD, Windows Server). • Troubleshoot and resolve IT problems, escalating when needed. • Perform system updates, installations, and preventative maintenance. • Document processes and maintain service desk records. What We’re Looking For • 5+ years in a help desk/desktop support role. • Strong troubleshooting and communication skills. • Experience with O365, Azure AD, Windows Server, and hardware support. • Associate degree in Computer Science (or equivalent experience). • Professional certifications a plus. Details • Full-time, Monday–Friday (day shift; some additional hours/weekends as needed). • Up to 30% travel may be required. • Competitive pay + benefits (medical, dental, vision, PTO, 401k, and more). • U.S. work authorization required (no sponsorship available).

Requirements