Job description

System Administrator (MSP Team Lead) Location: Houston, TX (Hybrid) Compensation: $100,000 – $115,000 plus bonus opportunities and benefits We are a growing Managed and Cloud Services Provider that partners with Microsoft and Google to deliver secure, modern IT solutions. Our team is expanding, and we’re looking for a System Administrator (Team Lead) who is ready to combine hands-on technical work with leadership and mentorship responsibilities. In this role, you will guide a small team of engineers, manage escalations, and oversee hybrid cloud environments across Microsoft 365, Azure, and on-prem infrastructure. You’ll balance project delivery, client support, and team coaching while maintaining a high standard of service and collaboration. What You Will Do • Lead and mentor a team of Level 1 and Level 2 engineers, helping them grow their skills and improve service delivery • Act as the primary escalation point for complex server, networking, and cloud issues • Manage and optimize Microsoft 365 and Azure environments, ensuring reliability and security • Implement technical projects including migrations, system upgrades, and infrastructure improvements • Oversee endpoint and identity management using Intune, Entra ID, and Active Directory • Work closely with clients to align technical operations with business objectives • Encourage best practices and contribute to process improvement and documentation What You Bring • At least two years of experience in an MSP or multi-client IT environment • At lead 1 year of IT Leadership experience as a Team Lead or Manager • Proficiency in Microsoft 365, Azure, Intune, and Windows Server • Prior leadership experience, such as team lead or mentorship of junior engineers • Strong project experience with cloud migrations, network design, or infrastructure upgrades • Excellent troubleshooting and communication skills with a client-first mindset • The ability to balance hands-on technical work with people leadership and client collaboration Why You Will Love It Here • Competitive salary range of $100,000 – $115,000 • Hybrid schedule • 401(k) with company match and comprehensive health benefits • Paid time off and holidays • Certification reimbursement and professional development support • Supportive, people-first culture that values teamwork, mentorship, and continuous improvement

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