Job description

Job Title: IT Help Desk Support Job Location: New York Must have a lot of Mac and JamF – this is to manage Mac and IOS Devices Tech - MS Office, Zoom, Slack, ticketing software etc. 1-3 years of experience in a helpdesk or technical support role. Experience supporting the Microsoft Office environment (including Office 365), Zoom, and Slack is highly preferred · Familiarity with Microsoft Windows environments, Office 365, Zoom, Slack, basic networking concepts, and common IT support tools. Knowledge of ticketing systems (e.g., ServiceNow, JIRA) is advantageous

Requirements