Job description

Position Overview: We are seeking a proactive and experienced IT Infrastructure Team Leader to oversee the design, implementation, and maintenance of our organization's technology infrastructure. This role will lead a team of IT professionals responsible for servers, networks, cloud platforms, storage, security, and end-user support. The ideal candidate is both a hands-on technical expert and a collaborative leader who can ensure stability, scalability, and security of our IT environment. Key Responsibilities • Team Leadership & Management • Lead, mentor, and develop a team of IT infrastructure specialists, system administrators, and network engineers. • Prioritize workloads, allocate resources, and ensure timely delivery of projects and support requests. • Foster a culture of continuous improvement, collaboration, and accountability. • Infrastructure Management • Oversee the administration of servers, networks, storage systems, and cloud environments (Azure/AWS/Google Cloud). • Ensure high availability, performance, and scalability of critical IT infrastructure. • Monitor system health, capacity, and utilization to proactively address risks. • Security & Compliance • Implement and maintain IT security standards, policies, and procedures. • Partner with cybersecurity teams to ensure compliance with regulations and best practices (e.g., ISO, NIST, GDPR). • Manage patching, access controls, and disaster recovery planning. • Project Delivery • Lead infrastructure projects such as data center upgrades, cloud migrations, and network modernization. • Collaborate with business stakeholders to understand requirements and translate them into technology solutions. • Manage vendor relationships and evaluate new technologies to support business growth. • Operational Support • Ensure service level agreements (SLAs) are met for incident response and issue resolution. • Drive root cause analysis for recurring infrastructure problems. • Maintain thorough documentation for systems, processes, and configurations. Qualifications • Education: Bachelor's degree in Information Technology, Computer Science, or related field (Master's or certifications preferred). • Experience: • 5+ years in IT infrastructure roles, with at least 2 years in a leadership or supervisory capacity. • Proven experience managing Windows/Linux servers, networking (LAN/WAN), virtualization (VMware/Hyper-V), and cloud platforms. • Strong knowledge of Microsoft 365, Azure, Active Directory, firewalls, and backup/recovery solutions. • Familiarity with ITIL frameworks and service management best practices. • Skills: • Strong leadership and people management skills. • Excellent problem-solving and troubleshooting abilities. • Effective communicator with the ability to interact at both technical and executive levels. • Project management experience and vendor negotiation skills. Why Join Us? • ESOP • 401k w/ match • Medical, dental, life, vision and other voluntary benefits • Short and Long Term Disability • Teammate Discount • Wellness Program • Employee Assistance Program Drug Free Environment/EOE Job Posted by ApplicantPro

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