Disability Solutions is seeking an IT Help Desk/System Administrator in Cincinnati, responsible for implementing and managing cloud solutions and providing technical support. The role offers a hybrid remote schedule after training and requires strong IT infrastructure knowledge.
Next Lives at the University of Cincinnati Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 53,000 students, 12,000 faculty and staff, and over 350,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called "the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $88.8 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC's success. Primary responsibilities include implementing and administering cloud solutions in AWS and Azure commodity and CMMC environments, leveraging IaC and automation technologies. This position will offer flexibility for a hybrid remote schedule for applicants with a residence within OH/IN/KY once training is complete. Remote work arrangements are subject to change in accordance with university policies. Support and deploy technology to support services provided by central IT, including data storage, Active Directory, DNS, servers, cloud technologies and virtualization; Configure, maintain and manage enterprise class storage and server hardware, software and services. Travel throughout the university's campuses and to other remote facilities as necessary. Monitor utilization and performance of systems and service; Collaborate with clients, technical staff and vendors on service request fulfillment. Participate in 24x7 on call rotation responding to service outages as defined in the department's standard operating procedures; serve as the initial System Administration escalation contact for Tier 1 (help desk) support while on call. Develop and maintain documentation for systems and services, managed by the department, to be used by other engineers or the university community. Ensure the security of the university's shared services by implementing the policies and practices that prevent and monitor unauthorized access, misuse or denial of service to a computer or other network-accessible resources. Serve as a competent professional sharing attained knowledge with peers. Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related field. Six (6) years of relevant work experience and/or other specialized training can be used in lieu of education requirement. Two (2) years of related experience with implementing enterprise class IT technologies. Advanced working knowledge of computer systems, security, network and systems administration, data storage systems, virtualization, and cloud technologies. Skilled in Language Scripting and Automation Tools. Excellent project management skills and the ability to prioritize. Firm grasp on IT infrastructure and operations best practices. Strong customer service skills. Intermediate to advanced working knowledge with VMWare, Linux, Windows\AD Administration, DNS, LDAP, and Cloud Administration. Good understanding of Hyper-converged infrastructure, SQL cluster technologies, F5 BIG-IP load balancing, and HPC Administration. Skilled in HTML and familiarity with SAN environments. 5+, RHCS, RHCSA, CompTIA, CCSP, AWS Certified Solutions Architect, GCP Cloud Architect, SNCP, SNIA, CCIE, CCNP, BCNE certifications. Repetitive hand motion (such as typing) - Continuously Includes a variety of physical conditions, such as proximity to moving mechanical parts of machinery or tools used to perform work, moving vehicles, electrical current, working on scaffolding and high places, or exposure to chemicals. UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. ( UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university. Robust Retirement Plans Instead, you'll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14-18% of your salary based on position. UC prioritizes work-life balance with a generous time-off policy, including: 11 paid holidays and additional end-of-year paid time off (Winter Season Days) Comprehensive health coverage (medical, dental, vision, prescription) Flexible spending accounts & wellness programs A list of acceptable documents can be seen here: Important : To apply you must create a profile and submit a complete job application through the UC applicant portal. We are unable to consider "easy apply" applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at jobs@uc.Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans. Systems Administrator 2 (Cloud and IaC Technolgies), Digital Technology Solutions Facility: Main Campus System Administrator, Cloud, Developer, Solution Architect, Network Administrator, Technology
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