Job description

Overview IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects its dedication to the growth and success of its employees, customers and communities. IBC bank hirestalented, creative and dedicated individualsto help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. IBC's focus is to be customer centric and strive to provide excellent customer experience. Time Type: Full time This is an in-office position. System Administrators upgrade, maintain, upgrade and provide support for software, hardware and operating system's for IBC's information systems. Administration team members need to be able to understand, diagnose, escalate and resolve information system issues quickly including support outside normal bank business hours. The provide support for escalated issues for desktop, help desk and IBC business units. Systems Administrators will work with Engineers and Tier II Administrators to monitor and maintain our system infrastructure including server operating systems, Active Directory, data center hardware, and data backup systems. Responsible for the maintenance, configuration and reliable operation of computer systems, network servers, and virtualization. Install and upgrade computer components and software, manage virtual servers, and integrate automation processes. Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues. Provide user identity and access management, server administration and application administration for end users for MS windows, MS Exchange, O365, and various software applications Perform regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures Provides escalation support for Service Desk helpdesk efforts and desktop support for PC tech, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions Provide technical support to all IBC business units Works with Engineers and Tier II Administrators to monitor and maintain our system infrastructure including server operating systems, Active Directory, data center equipment and data backups. Skills Must be customer service focused Ability to work with and support peers, end users and management in fast paced team environment. Flexibility to work after hours/weekends for projects, maintenance and on-call support Education & Knowledge Associates Degree in IT related field or 5 years experience in Systems Administration. Windows OS Server 2012, 2016, 2019, Desktop Win 7/10. Microsoft Active Directory/Azure Active Directory. Ability to interpret and modify scripting languages. Familiarity with Virtualization platforms (VM-Ware, Citrix, Hyper-V, Nutanix) Data backup concepts, MS Exchange Online and O365 support. 5 years of IT related experience with 3 years of system administration experience. A+, Net+, MCP #

Requirements