Join Multnomah County as an IT Help Desk / SysAdmin, supporting the Sheriff's Office with system administration and network management. This role involves troubleshooting, user support, and maintaining secure information systems.
Pay Range:**$51.03 - $62.81 Hourly**Department:**Sheriff**Job Type:**Regular Represented**Exemption Status:**United States of America (Non-Exempt)**Closing Date (Open Until Filled if No Date Specified):**October 30, 2025**The Opportunity:****Who We Are:**Join the Multnomah County Sheriffs Office (MCSO) and become part of a dynamic team where your commitment to justice and community safety can make a real difference. We are seeking individuals who are dedicated to serving the community, passionate about helping others and inspired by a strong sense of purpose. To learn more about our agency, please watch our video:**Position Overview**The **Multnomah County Sheriff's Office** is looking to hire a new **Systems Administrator**!*In this position, youll work within the Criminal Justice Information Systems Unit, and be responsible for the deployment, administration, maintenance, and diagnostics of systems used throughout the agency. Youll monitor, analyze and maintain network performance, troubleshoot network problems and outages, and provide a reliable and secure network by establishing and enforcing configuration standards and policies. This position will regularly travel between MCSO-supported locations throughout the Metro Area, including the Technology Support Desk, our secure Corrections Facilities, Police Precincts, and other various work sites.**Support network-based computing systems within MCSO.* Administer and support changing technology which may include the Axon stack of technology (body worn cameras, interview rooms, Axon mobile apps, and data sharing with other partner agencies also using the Axon stack of technology).* Create, maintain, and support user connectivity to applications like Exchange, SWIS, TeleStaff, NetMotion VPN, and other applications and systems used by MCSO and Non-MCSO Staff.* Support MCSO and other agency staff by answering Help Desk calls, including desktop support, desktop applications support, web application support, and desktop OS issues.* Perform lifecycle replacement of MCSO-supported hardware.* Work closely with vendors, contractors, management, and other IT departments to install, configure, test, update and implement new networking hardware and software.* Implement and maintain integrated programs (data security, firewall, web security, authentication systems) to protect the confidentiality of MCSO information resources.* Escalate and coordinate recovery and repair efforts with MCSO staff, management, vendors, and other technical support to ensure the restoration of failed systems in a timely manner to minimize or eliminate downtime.* Support the analysis, troubleshooting, and resolving of complex PC problems that are broad in scope and comply with MCSO agency standards.## ## ## **To Qualify**We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Minimum Qualifications/Transferable Skills*:*** Equivalent to a bachelors degree from an accredited college or university in information technology or a closely related field. *(One (1) year of experience in information technology technical services is required.* Must pass a criminal records and employment references check.**Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.* Experience installing, configuring, administering, and troubleshooting Microsoft Windows systems, including Active Directory, Windows File and Print sharing, Azure Active Directory and Windows Virtual Machines running on VMWare.* Experience with Microsoft Azure Cloud Services, including hybrid exchange environments, Teams, and Sharepoint.* Basic automation experience, specifically deployment, recovery, or other manual processes.***Your transferable skills are any skills you have gained through education, work experience (including the military), or life experiences relevant to this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.## **Screening and Evaluation:****The Application Packet:**The application packet consists of the following documents. Please ensure that you upload these documents to your online application.* **A completed online application** The application packet consists of the following documents. **Failure to do so will be deemed as an incomplete application.*** **the quality and strength of your answers will determine if you move forward in the process. Refer to your relevant experience (paid or unpaid) and training. Answers to supplemental questions must be uploaded in the online application when prompted to attach required documents. Question 1:** Please describe your experience in managing data in a cloud environment. What is your background with M365 and Sharepoint. + **Question 3:** Please provide an example of how you've supported diversity, equity, and inclusion (DEI) in a technical or team setting.* **Veteran Preference:** if you are interested in requesting veterans preference, please be prepared to submit your DD214 and veteran disability verification forms electronically when specifically requested during the online application process.* *Responses to any and all electronic questionnaires/tasks sent to you after submitting your online application. Applications with unfinished questionnaires will be considered incomplete and will be inactivated from the process.***Note:** The application and supplemental questions should demonstrate your work experience/skills and how it is related to those shown in the Overview, Essential Job Functions and To Qualify sections of the job announcement. Please be thorough, as these materials will be used to determine whether candidates meet the minimum qualifications.**The Selection Process:** For details about how we typically screen applications, review our page. We will do a review of application materials and supplemental questions to identify those highest qualified.* **Panel Interview:** Virtual panel interviews will be conducted.* **
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