Job description

End User Program Manager - Microsoft Integration Job Level: W2T Consultant Job Location: Hybrid/Travel Travel Expectations: Up to 10% on average Job Classification: Temporary (W2T) Join Centric Consulting - A Culture You'll Love At Centric Consulting, we've cultivated a unique approach to business. Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry - celebrating individuals, collaboration, and lifelong friendships. We are seeking an experienced End User Program Manager to lead the integration and consolidation of Microsoft 365 environments. The Program Manager will be responsible for planning, coordinating, and executing the migration strategy while ensuring minimal disruption to end users and maintaining a seamless collaboration experience across the enterprise. This role requires strong program management skills, a background in end-user services, and proven experience in Microsoft 365 migrations or consolidations. In this role, you will: • Program Leadership: Own end-to-end delivery of Microsoft collaboration projects, including roadmap development, milestone tracking, and cross-functional coordination. • Federation & Sync Enablement: Oversee setup and testing of Basic Federation and Cross Tenant Sync between two environments, ensuring calendar visibility, Teams chat interoperability, and secure email exchange. • Tenant Consolidation & Governance: Lead planning and execution of Single M365 Tenant strategy, including license assignment, authentication models, Power Platform, Teams Voice migration, and governance frameworks. • Tenant Security: Ensure and validate that Tenant security is maintained through changes, including Entra/Azure SSO, DLP, and Purview. • Vendor Review & Integration: Manage Microsoft Vendor Review processes, ensuring compliance, risk mitigation, and alignment with business needs. • Email Strategy: Lead the planning and execution of a single email strategy, focusing on technical enablement,Co-existence, data migration, and user experience • Change Management: Collaborate with Change Managers to drive adoption and education around the change collaboration user experience and technical enablement • Stakeholder Engagement: Facilitate decision-making across IMO, IT, Legal, and vendor teams. Communicate risks, dependencies, and progress to executive stakeholders • Operational Excellence: Implement scalable ways of working-cadence, artifacts, templates, and tooling-to ensure delivery against milestones Who You Are: • 10+ years leading large-scale, multi-workstream programs in enterprise environments (M&A or cross-company integrations preferred) • Deep technical expertise in Microsoft Entra ID (Azure AD), Active Directory, Okta, M365 collaboration, Teams Voice and remote access platforms (AVD/VDI) • Strong command of Agile, Waterfall, and Hybrid methodologies. • Proven experience of managing Entra B2B, CTS and MTO Configuration changes. • Experience of managing data migration with robust governance • Proven ability to manage risks, resolve issues, and drive decision velocity across diverse teams. • Strong Communication skills and executive presence. • PMP, PgMP, or equivalent certification. • Experience with GDPR, SOX, and audit-ready design practices. • Background in cross-tenant collaboration and identity integration programs. • Experience of Microsoft Enterprise Licensing ADDITIONAL DETAILS: Must be able to go on-site in Chicago for a few days monthly Total Rewards: We proudly offer competitive compensation, and a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being. Benefits offered include health, dental & vision coverage, 401(k) with company match, life insurance, self-managed PTO, paid holidays, parental leave, and other unique incentives that celebrate your accomplishments. We also offer access to many voluntary benefits such as Flexible Spending Accounts, Critical Illness, Hospital Indemnity, Legal Services, as well as discounts on home, auto and pet insurance • Remote and Hybrid Work • Time Off When You Need It • Benefits That Flex • Professional Development While benefits eligibility may vary for roles that are non full-time, we provide unique opportunities for growth, skill development, and more. Regardless of your role, you'll be part of a collaborative environment where every team member contributes to our shared success. Who We Are: Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what's best for businesses. Now numbering more than 1,400 employees in the U.S. and India, we're committed to solving clients' toughest problems and delivering on our mission of providing unmatched experiences. Our purpose at Centric Consulting is to bringunmatched experiencesto clients and employees. These aren't just words we use - it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are. What Makes Centric a Great Place to Work? We know that creating and sustaining an authentically welcoming culture requires that we all play a part inpromotingdiversity, equity, and inclusion, from our business practice to how we show up for employees and communities. This is how we bringour mission and core valuesto life, working together to provide the highestqualityservices to our clients while allowing our employees to reach their full potential. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process.

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