Job description

Description The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a Network Administrator who, under the guidance of the Chief Operating Officer, is primarily responsible for providing Network Infrastructure and overall technical support to the Jordan Health community as it relates to the computer networks, telephone systems, desktop system, laptops, mobile devices and applications. The person in this position will work on hardware and software installations, e-mail, Internet, and troubleshoot problems with computers, telephones, and network. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our Network Administrator opportunity. Requirements The Network Administrator will ensure to: · Maintain and support of the organization’s technology. This includes, but not limited to: PCs, printers, network equipment, user accounts, telephones and copiers. · Configure and maintain, networks, servers, routers, switches, domain controllers and hubs required to ensure stable and reliable computer, printer, and auxiliary connectivity across the organization. · Install and perform repairs to hardware, software, and peripheral equipment, following design or installation specifications. · Answer users’ inquiries regarding computer software and hardware operation to resolve problems. · Ensure that security measures are being followed for all systems and accounts. · Maintain Server Rooms and Data Closets. · Provide patch management for desktop, mobile and network systems. · Support EHR software applications and all related third party interfaced software for Jordan Health. · Implement IT system security to ensure safety of data and IT systems. Education and Experience Required: · Equivalent to completion of two years of college-level coursework in computer science, information technology or a related field. · Two years of general computer installation, maintenance and repair experience. · Equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. Licenses and Certifications: Preferred · CompTIA Network+ · Cisco Certified Network Associate Additional Preferences: · Certified Information Systems Security Professional (CISSP) · CompTIA Security+ · Microsoft Azure Administrator Associate Special Skills, Knowledge Required: · Hardware and Software Management: Experience with CPUs, servers, monitors, cables, network systems, printers, modems, and medical, financial, business, and administrative applications. · Technology Proficiency: Knowledge of current applications, networks, and telecommunications technology and the ability to maximize system support. · Installation and Troubleshooting: Skills in installing, configuring, upgrading, and repairing software, operating systems, and hardware, including LAN and WAN maintenance. · User Support: Ability to explain technical concepts to non-technical users, provide training on new applications, and offer customer service. · Independence and Communication: Strong organizational, interpersonal, and communication skills, with the ability to work independently and manage deadlines. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Requirements