Job description

Department: Information Technology Reports to: Director of IT/VP of IT Location: Columbus, Ohio Job Summary: We are seeking a skilled IT Systems & Network Administrator for our Columbus, Ohio facility. It's a hybrid role focused on managing and improving IT infrastructure. Intermediate networking knowledge and system administration expertise are required, with experience in a manufacturing environment being a plus. The selected candidate will be key in maintaining system uptime, securing IT assets, and supporting scalable network and cloud solutions. Network Infrastructure & Support · Configure, monitor, and maintain our LAN/WAN infrastructure to ensure optimal performance and uptime. · Perform routine diagnostics, network segmentation, and performance tuning to proactively address potential issues. · Manage firewalls, VPN configurations, and VLAN provisioning to enhance network security and efficiency. · Troubleshoot connectivity issues and optimize network performance, ensuring high availability and reliability for all users and equipment. System Administration · Administer Microsoft Entra ID, Azure AD, and other identity management systems to ensure secure and efficient access. · Manage Microsoft Intune, endpoint protection solutions (e.g., CrowdStrike), and patch management tools to safeguard our devices and data. · Deploy and maintain virtual machines, server infrastructure (VMware/Hyper-V), and cloud resources. · Support and enforce IT security policies, including email protection, using ProofPoint, and vulnerability remediation, using Automox, to protect against cyber threats. Operational IT Support · Provide expert Tier 2/3 support for system and network-related incidents and requests, resolving issues promptly and effectively. · Maintain comprehensive system and network documentation to ensure clear and efficient operations. · Collaborate closely with vendors and service providers for support, procurement, and to leverage external expertise. · Participate in an on-call support rotation, as needed, to provide timely assistance outside of regular business hours. · Handle the initial deployment of corporate computers and related hardware, ensuring new team members are set up for success. · Project and Process Improvement · Assist in critical IT projects, including infrastructure upgrades, cloud migrations, and system rollouts, contributing to our growth. · Proactively recommend improvements to enhance system efficiency, reliability, and security, driving continuous improvement in our IT landscape. · Provide valuable input into IT planning and budgeting related to systems and network infrastructure, helping shape our future IT strategy. · Deploy corporate computers and related hardware. Required Qualifications · Bachelor’s degree in Information Technology, Computer Science, or related field. · 3+ years of experience in IT system administration and network support roles. · Proficient in: Intermediate network concepts (TCP/IP, DNS, DHCP, VLANs, routing, etc.) · Managing Microsoft Intune, Azure AD, and Entra ID · Familiarity with email and endpoint security platforms · Familiarity with hypervisors (VMware or Hyper-V), patch management, and cloud administration. Preferred Qualifications · Experience working in a manufacturing or industrial IT environment. · Relevant certifications: CompTIA Network+, Microsoft Certified: Azure Administrator, or equivalent. · Experience with tools such as SolarWinds, Wireshark, PRTG, or similar for monitoring and diagnostics. · Experience with Autonomous Mobile Robots (AMRs) is a plus. · Spanish language proficiency is a plus. Skills & Attributes · Strong problem-solving and troubleshooting capabilities. · Clear verbal and written communication, especially with non-technical stakeholders. · Ability to manage multiple priorities in a fast-paced environment. · Detail-oriented with a focus on security and operational excellence.

Requirements