Job description

Come join one of the best Manage Service Providersin Omaha and enjoy a culture of transparency, engagement, and ownership. System Engineers develop, implement, and support complex technology solutions our clients require to operate efficiently and securely. Each Engineer plays a vital role in completing projects, collaborating with business leaders, and providing elevated support services to ensure our clients leverage technology successfully, every day. Passionate about serving others. You genuinely enjoy the opportunity to help those seeking assistance. A flexible team player. You embrace collaboration with others and don't mind shifting gears at a moment's notice. You care deeply about what the quality of your work represents and are highlydetail oriented. You value providing and receiving training, coaching, and feedback. Experienced with researching, designing, implementing, and troubleshooting information systems and technology solutions to support business needs. Experienced in support and configuration of networking devices, Microsoft Active Directory, network management/administration systems, virtualization, Office 365 administration, Azure, Backup, and DR solutions. Ability to effectively self-manage multiple projects or tasks simultaneously. Manage tickets and projects assigned to personal queue and follow InfiNet IT process and procedures. Take the lead on projects and collaborate with clients to meet business timelines and objectives. Manage and prioritize your schedule to ensure timely resolution of projects and tickets. Engage with the Engineer team daily to keep alignment on goals, projects, and roadblocks. Work closely with our Service Desk team to provide escalated support assistance and mentoring. Work closely with our Account Managers to identify project opportunities and develop those opportunities into solutions. Management and administration of client environments using our secret sauce of remote management, security, and monitoring tools. Scope, implement, and maintain complex network and server infrastructure projects. Configure and deploy project hardware including servers, firewalls, switches, access points, security appliances. Microsoft 365 support, administration, and migration services. Respond to monitoring alerts and resolve network, server, security, and backup alarms. Provide technical training and consultative services for clients and staff. Focus relentlessly on efficiency and security to constantly evaluate ways to improve our service delivery and to protect ourselves and our clients. Assist with sales support to evaluate and make recommendations regarding new client environments. Travel to client locations as needed. Work with 3rdparties to implement, migrate, troubleshoot, and update line of business applications. Participate in after-hours on-call rotation every few months. We take pride in seeing the development / growth in each other, our clients, and InfiNet as a whole. TYPE:Full-time LOCATION:6430 S. 84thSt. PTO, Health, Dental & Vision Insurance, Retirement Match*, Bonus Plan, Profit Sharing, Gym Reimbursement #

Requirements