Job description

Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. We are looking for a Senior System Administrator to join our Managed IT team of engineers. T. the LOC Way: with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. Unlike most technology companies, Les Olson has been in business for over 65 years. We take great pride not only in offering attentive and effective service to our customers, but in providing our team members with an environment that enables growth and development, both professionally and personally. We are protective of our employees personal time and make sure they have the resources they need to care for themselves and their families. Paid Holidays • 401k match + Pension • Full Medical, Dental & Vision + HSA • Mental health care coverage • Life Insurance • Local Volunteer Opportunities 8 or more years Information Technology work experience & experience in System Administration • Excellent customer-facing interaction • Certification or equivalent work experience or ability to get certification within 1 year • VMware VCXD • AWS, Azure or Google Cloud Architect • Expert knowledge and hands-on experience with Windows Server and Active Directory • Ability to add / remove OUs, Users, Groups, Computers • Expert knowledge and hands-on experience troubleshooting, designing, implementing, and administering virtual machines in VMware or Hyper-V • Expert knowledge and ability to install, configure and design hardware or software RAID configurations • Expert knowledge of Microsoft O365 products • Expert knowledge of Google G-Suite • Expert knowledge of Azure or AWS virtual environments • Expert knowledge of LAN, WAN, VLAN, and VPN network technologies • Expert knowledge of Network Storage devices (SAN and NAS) • Expert knowledge of end-point security applications (antivirus solutions) • Advanced knowledge of Linux or Apple iOS • Maintain essential customer managed IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software and backups devices Troubleshoot, design, and deploy Windows Server 2012 / 2016 / 2019 / 2022 to suit customer needs Administer, Install and troubleshoot MS Office 365, Google G-Suite or other 3rd party e-mail services Administer, Install, design and troubleshoot VMware and Hyper-V virtualization instances to include virtual machines, virtual memory, virtual storage and virtual compute capabilities Administer, troubleshoot, design and configure Active Directory Forests, Domains and Advanced Group Policy in Windows Server Expert troubleshooting of server roles and features (File, Print, Web, DHCP, DNS, DC Servers) Troubleshoot, design, configure, update and / or modify Azure configurations to include Azure AD Troubleshoot, design, configure and install RAID configurations based on customer needs Troubleshoot, design, configure physical server hardware to ensure optimal performance and usability Interact with other engineers and help desk support technicians to troubleshoot, identify root cause, and provide technical support for our customers; Manage large sized projects without assistance; Provide on-call support as part of a scheduled rotation with other team members Respond to incidents or service requests via phone, chat, E-mail or ticketing system Use expeditious resolution strategies to improve customer service, perception, and satisfaction Exercise sound judgement and creativity to prioritize outstanding support requests or incidents Job Type: Full-time, On-site (not remote or hybrid) Schedule: Monday - Friday 8:00 AM - 5:00 PM. With opportunities to volunteer for on-call rotation #

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