Join r2 Technologies, Inc. as an IT Help Desk / SysAdmin in Atlanta, Georgia, providing essential support and system administration. This role involves troubleshooting, hardware/software installation, and assisting users with IT needs.
Job Title: Systems Administrator 1 691612 Location: Atlanta, GA Onsite Duration: Long-Term System Admin level I Responsibilities and Duties Install and configure hardware and software Respond to tickets in accordance with SLA guidelines Record, track, and document the help desk request problem-solving process including actions taken through to the final resolution Respond in timely manner to requests and issues Repair and replace equipment as needed Provide onsite and remote support to end users Assist in AV setups as needed for meetings Responsible for troubleshooting o365 and submitting tickets to DPH through portal Assist new hire training for basic IT needs. Set up new workstations for users (deploying equipment, checking over account setups). Heavy use of Windows and Mac OS devices Assist network engineers with the installation, configuration and ongoing support of software , computers and applications Installation for various computer applications and programs. Create and update documentation Create documentation for staff for training purposes Resolve Tier 1 support tickets Minimal Education/Certification Requirements Bachelor's Degree in Computer Science, or Associate Degree plus two years of tech support experience, or three plus years tech. support experience. A+ and Net+ Certification or equivalent required. Experience using a Ticketing system Experience providing support via remote tools Experience handling Technical Service Tickets Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM,CNA etc. Experience working either on a Helpdesk or for a Managed Service Provider (MSP) / IT Support Business. Ability to interact effectively and professionally, and provide exceptional service, both internally and externally always advanced experience and knowledge of working with the Microsoft 365 Platform, including Azure Active Directory and SharePoint administration Ability to work in Active Directory Understanding of Cisco Meraki Skills: Active Directory,A+ r2 Technologies, Inc.
Join r2 Technologies, Inc. as an IT Help Desk / SysAdmin in Atlanta, Georgia, providing essential support and system administration. This role involves troubleshooting, hardware/software installation, and assisting users with IT needs.
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Join r2 Technologies, Inc. as an IT Help Desk / SysAdmin in Atlanta, Georgia, providing essential support and system administration. This role involves troubleshooting, hardware/software installation, and assisting users with IT needs.
Les Olson Company is seeking a Senior System Administrator to join their Managed IT team, focusing on providing superior technology services. The role requires extensive IT experience and expertise in system administration, cloud environments, and customer support.
Join a leading manufacturing organization as an IT Helpdesk Manager, overseeing IT operations and support staff. This role requires strong leadership and extensive experience in managing multi-location IT environments.
CSP, Inc. is seeking an IT Help Desk Engineer in Raleigh, North Carolina, to provide technical support and enhance IT solutions for clients. This role offers career growth opportunities and requires strong customer service skills and technical expertise.
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Ledgent Technology is seeking an experienced IT Help Desk / SysAdmin to enhance enterprise IT infrastructure across multiple locations. The role involves system administration, network management, and project leadership in a dynamic environment.
Join r2 Technologies, Inc. as an IT Help Desk / SysAdmin in Atlanta, Georgia, providing essential support and system administration. This role involves troubleshooting, hardware/software installation, and assisting users with IT needs.
Les Olson Company is seeking a Senior System Administrator to join their Managed IT team, focusing on providing superior technology services. The role requires extensive IT experience and expertise in system administration, cloud environments, and customer support.
Join r2 Technologies, Inc. as an IT Help Desk / SysAdmin in Atlanta, Georgia, providing essential support and system administration. This role involves troubleshooting, hardware/software installation, and assisting users with IT needs.