Job description

Core Responsibilities - Configure and manage both commercial and GCC High M365 and Azure environments - Act as Microsoft 365 SME and point of escalation for tech support and operations teams within the broader IT organization - Drive the implementation of Microsoft products and workflows, developing creative technical solutions that enhance and streamline business operations - Partner with Palantir’s Compliance teams to maintain compliance with key regulatory frameworks, and with the Information Security team to maintain security posture while improving user efficiency - Research, develop, and deploy new techniques to manage our systems programmatically and eliminate manual work - Incorporate the latest industry trends and standards into Palantir’s continually evolving M365 environment What We Value - Excellent interpersonal communication and customer service skills - Proactive collaboration with the larger IT organization to identify potential large scale problems - Motivation and ability to work as part of a distributed team - Excellent time management and multi-tasking skills - Actively maintain knowledge of the latest technology, and industry trends - An active Secret Clearance or ability and willingness to obtain - Willingness to participate in on-call rotation - Ability to thrive in a flat, dynamic setting that values independence and self-guidance - Knowing the latest evolving technologies, using your knowledge to be a vocal participant in system development discussions - Ability to exercise judgment and composure in high-pressure situations - Excellent customer service skills and passion for developing positive relationships with internal users and leadership What We Require - Experience automating solutions using PowerShell and the Microsoft Graph API - Experience configuring, administering, and owning Microsoft 365 and Azure environments - Fluency in at least one programming language, and a commitment to automating solutions

Requirements