Job description

Job Title: MS Dynamics 365 Developer Location: Northbrook Illinois/Hybrid Overview • We are seeking an experienced Dynamics 365 CE Technical Lead to design, develop, and maintain enterprise-scale business applications. The ideal candidate will bring deep expertise in Dynamics 365 CE, extensive technical proficiency in C# and associated integrations, and a proactive mindset for system improvement and innovation. Responsibilities System Design and Development (40%) • Define scalable system designs that align with business objectives while considering performance, integrations, and downstream impacts. • Develop and customize components through coding and configuration. • Conduct code walkthroughs, mentor team members, and ensure adherence to design standards. • Manage user permissions, configure workflow rules, and maintain data integrity. • Coordinate system integrations and perform detailed data analysis. System Availability and Support (20%) • Maintain platform reliability, ensuring backend jobs execute successfully. • Support and optimize application performance management tools. • Troubleshoot production issues, perform root-cause analysis, and implement long-term solutions. • Provide on-call support during high-impact operational periods, including enterprise migrations and Hypercare. • Utilize Azure App Insights to monitor and analyze system performance. Job Requirements Must Have • Minimum 10 years of hands-on experience with Dynamics 365 CE (Online/On-premises) or similar CRM platforms. • Deep technical expertise in platform configuration, administration, and management, including security, data modeling, plugins, Power Automate workflows, web APIs, and application lifecycle management. • Strong understanding of user licensing, environment governance, and capacity planning. • Exceptional communication skills with the ability to explain complex technical topics to non-technical stakeholders. • Proficiency in C# .NET, T-SQL, JavaScript, HTML, FetchXML, SOAP, and REST APIs. • Experience integrating systems with API gateways, queuing systems, and cloud-to-local data synchronization. • Advanced reporting and dashboarding experience with Power BI or Tableau. • Familiarity with Jira, Agile development frameworks, and DevOps practices. • In-depth functional knowledge of the Dynamics 365 Sales module; knowledge of Customer Service or Field Service is a plus. • Curious, analytical, and proactive approach to learning new technologies and leveraging community resources.

Requirements