Job description

**Position Information and Responsibilities** In addition to the range of work described above, the ideal candidate would also be able to perform the following: - Assistance with the administration of the M365 platform. - Develop, design, and promote modern SharePoint sites for the Office. - While working with other engineers and operations support personnel, serve as the primary administrator of Intune endpoint management. - While working with other engineers and operations support personnel, serve as the primary administrator of Entra ID. - ​​​​​​​Develop and implement custom solutions using the M365 platform, including SharePoint, Teams, Lists, Forms, Power Automate, Power Apps, etc. - Provide training to end-users and administrators for M365 services. - Support and troubleshoot issues related to M365 applications. - Develop documentation and training material. - Research and advise on various aspects of the M365 platform including configuration and policy settings. - Stay informed about changes to and industry trends concerning the M365 environment through industry publications and online sources. How to qualify • *Minimum Qualifications** Education: An associate degree in business administration, public administration, information systems, economics, finance, computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field]. Experience: One (1) year in the information systems field, including technical support, content management, administration of network applications or system analysis. Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in one of the fields above or a closely related field. Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree. • *Desired Qualifications** - ​​​​​Three or more years experience administering and supporting the M365 platform. - Two or more years of experience designing and implementing SharePoint sites. - Two or more years experience administering and supporting the Intune. - Two or more years experience administering and supporting Entra ID. - Experience with cloud technologies (Microsoft Azure). - Experience with database technologies (MS SQL). - Ability to code in at least one of the following environments: - Power Platform - PowerShell / Command Shell - Python - JavaScript / TypeScript - HTML/CSS - Familiarity with graphic design and graphic design tools. - Bachelor’s degree in computer science or related field. - Certifications such as MCSE/MCSA. - Solid customer service skills. - Good analytic and troubleshooting skills. - Good writing and documentation skills. - Good verbal and presentation skills. - Good interpersonal and communication skills. - Possess attention to detail. - Experience in the consulting / professional services field. - Ability to assume responsibility quickly and work independently and efficiently. - Ability to manage and appropriately balance an active and varied workload as well as adjust to occasional workload increases. - Ability to exercise good judgment, multi-task, and meet deadlines. - Self-starter and active learner. - Desire and ability to work successfully as part of a team. - Ability to work closely with internal customers to assist them in achieving their goals and to provide informed risk analyses about technical options.

Requirements