Job description

About the position Responsibilities • Implement, configure, and manage NinjaOne IT management solutions for client environments. • Perform Windows OS upgrades, imaging, and endpoint configurations. • Design, test, and deploy automation workflows for endpoint setup, patching, software deployment, and security updates. • Integrate NinjaOne with Azure Active Directory and other relevant IT infrastructure tools. • Monitor, troubleshoot, and optimize endpoint performance through NinjaOne RMM. • Ensure compliance with cybersecurity standards and client-specific IT policies. • Document configurations, processes, and deployment plans for internal and client reference. • Provide knowledge transfer and training to internal IT staff or client teams as required. Requirements • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent combination of education, professional training, and hands-on experience. • 3+ years of hands-on experience with NinjaOne in enterprise or MSP environments. • Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications (e.g., MD-102: Endpoint Administrator) are a plus. • Strong background in systems administration and endpoint management. • Proficiency with Windows OS upgrades, imaging, and configuration. • Experience with IT automation using RMM platforms. • Familiarity with Azure Active Directory integrations. • Working knowledge of cybersecurity best practices. • Highly organized with the ability to manage tight deadlines. • Excellent troubleshooting and problem-solving skills. Nice-to-haves • Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft certifications (e.g., MD-102: Endpoint Administrator). Benefits • Remote and Hybrid Work • Time Off When You Need It • Benefits That Flex • Professional Development • Health coverage • Wellness programs • 401K company match • Self-managed PTO

Requirements