Job description

We are a dynamic technology solutions provider specializing in secure network infrastructure, alarm systems, and IT management for businesses across Minnesota. We're expanding our team to support the deployment and ongoing maintenance of cutting-edge systems. If you're hands-on with installations and passionate about IT support—we want to hear from you! We are seeking a versatile professional to handle the physical installation and configuration of Unifi and Qolsys systems across multiple locations in Minnesota. Post-installation, you'll provide ongoing IT support for these systems, as well as Microsoft-based administration tasks. This is a full-time position with opportunities for growth in a fast-paced environment. Key Responsibilities • Physically install Unifi UDM-Pro network equipment for WiFi networks and Unifi Protect security systems at client sites. • Physically install Qolsys alarm systems, ensuring seamless integration with existing infrastructure. • Assist with on-site installation, wiring, configuration, and testing of equipment across multiple locations throughout Minnesota (travel required; company vehicle or mileage reimbursement provided). • Provide post-installation support and maintenance for Unifi network and security equipment, Qolsys alarm systems, and related IT ecosystems. • Manage Microsoft Intune MDM (Mobile Device Management), including device enrollment, policy enforcement, and troubleshooting. • Serve as a Microsoft systems administrator, handling Active Directory management, user provisioning/deprovisioning, and Microsoft licensing compliance. • Collaborate with internal teams to resolve technical issues, perform system updates, and ensure optimal performance. Qualifications • Proven experience in physical installation of network equipment (e.g., routers, switches, WiFi access points) and security systems (cameras, alarms). Direct experience with Unifi UDM-Pro, Unifi Protect, or equivalent systems is required. • Hands-on experience installing alarm systems, including direct knowledge of Qolsys products. • Solid understanding of IT support principles, including troubleshooting hardware/software issues. • Proficiency in Microsoft technologies, including Intune MDM, Active Directory, user management, and licensing. • Ability to travel extensively within Minnesota (valid driver's license and clean driving record required). • Strong problem-solving skills, attention to detail, and the ability to work independently or in a team. • High school diploma or equivalent; relevant certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator, Unifi certifications, NICET for alarm systems, or network security certifications) are required. • Physical ability to handle installation tasks, including lifting equipment (up to 50 lbs), climbing ladders, and working in various environments. • Background in integrating security systems with IT networks or MDM solutions. • Familiarity with automation scripting for IT administration tasks. • Ability to commit to working in the office 100% of the time. • Successfully pass a pre-employment criminal background check. • Minimum 21 years of age. Benefits and Compensation: • Pay starts at $80,000 - $100,000 annually commensurate with experience • Employee discount includes 50% • Free Employee Assistance Program (EAP) • Paid Sick Leave (PSL) and Personal Time Off (PTO). • Medical, Dental, Vision, and Life Insurance • Paid float holiday for the following: New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

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