Job description

Job Description Overview: We are seeking a highly skilled and detail‑oriented IT Systems Administrator to ensure the reliable operation, maintenance, and support of our IT infrastructure across multiple sites. This role is hands‑on and covers a broad range of responsibilities, from server and network administration to user support and system security. The ideal candidate will be a proactive problem solver with strong technical expertise, excellent time‑management skills, and the ability to work effectively under pressure. $70,000 - 72,000 a year Key Responsibilities: • Manage and restore system, database, and configuration backups to support daily operations. • Administer and maintain hybrid email environments (On‑Premises and Microsoft 365), including migrations, maintenance, backups, and restores. • Maintain and support physical and virtual server environments (VMware, Hyper‑V). • Install, configure, and support IT systems such as digital signage, antivirus, ticketing, and error reporting tools. • Monitor and maintain a Tier 2 Data Center and remote office equipment. • Provide telephone system support, including scripting and troubleshooting. • Schedule and deploy system updates, patches, firmware upgrades, and security enhancements. • Design, configure, and install new servers, network components (WAN, LAN, Wi‑Fi, VPN, firewalls), and related software. • Configure, maintain, and troubleshoot UPS systems for branch offices and server rooms. • Recommend and implement upgrades to improve performance and security. • Document IT processes, policies, and security procedures, ensuring accuracy and accessibility. • Provide technical support and troubleshooting for supported hardware, software, and network systems. • Collaborate with management to ensure IT operations meet business and security standards. Work Experience Qualifications: • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). • Strong working knowledge of: • Microsoft Windows Server, Windows OS, Microsoft 365, Azure, Entra ID • Scripting languages (PowerShell, Regular Expressions) • Active Directory, DNS, DHCP, IIS, SharePoint, SQL Express, MS Exchange • TCP/IP, network routing/switching, firewall configuration, Wi‑Fi security (802.1x) • Systems Center Configuration Manager, Linux, VMware, Hyper‑V • Familiarity with electrical, digital, RF, and electronic systems a plus. • Strong technical troubleshooting skills with the ability to communicate effectively with internal teams and external vendors. • Ability to manage multiple priorities in a fast‑paced, high‑demand environment. Competencies: • Customer Focus & Professionalism • Strong Initiative & Problem‑Solving Skills • Dependability & Reliability • Effective Communication (oral & written) • Teamwork & Collaboration • Attention to Detail & Process Compliance Work Environment & Additional Information: • Full‑time position with occasional overtime requirements. • Limited travel between company sites may be required. • Must be able to remain focused and productive despite frequent interruptions. Benefits Our client offers a wonderful benefits package.

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