Job description

Join a growing Managed Services Provider where technical skill and hands-on problem solving are highly valued. This role is part of our internal project and escalation team, giving you the chance to work on challenging cloud, server, and Microsoft 365 initiatives while resolving escalated issues for multiple clients. This isn’t your typical sysadmin role. You’ll balance project-based work with high-level support, gaining exposure to Azure, Windows Server, and enterprise Microsoft 365 environments. Every day presents an opportunity to grow your technical expertise, contribute to critical initiatives, and help clients succeed. What You’ll Do: • Manage a mix of escalated support and project work across Microsoft 365, Azure, and Windows Server environments • Design, implement, and maintain Azure infrastructure for security, performance, and scalability • Administer Exchange Online, SharePoint, Teams, and enterprise email systems • Handle user accounts, permissions, and security in Microsoft 365, Azure AD, and on-prem AD • Install, configure, and maintain Windows Server hardware and software, including DNS, DHCP, and GPOs • Implement and enforce security and identity management policies • Conduct server audits and ensure compliance with standards and configurations • Provide escalated troubleshooting for internal users and clients • Manage backup and disaster recovery operations • Collaborate with cross-functional teams to optimize infrastructure and workflows • Research and recommend new technologies, tools, and best practices What We’re Looking For: • 3+ years as a Windows System Administrator or Microsoft Cloud administrator • At least 1 year working for a Managed Services Provider • Strong knowledge of Windows Server (2016–2025), Active Directory, and PowerShell scripting • Proven experience with Microsoft Exchange, Office 365, and Microsoft 365 services • Hands-on experience with Azure (VMs, Azure AD, Networking, Storage) • Familiarity with VMware, Hyper-V, and Verge.io virtualization platforms • Knowledge of backup solutions and disaster recovery planning • Strong security awareness in both on-prem and cloud environments • Excellent problem-solving, communication, and interpersonal skills Why You’ll Love Working Here: • Competitive salary with opportunities for growth • Health, dental, and vision insurance • Generous PTO and flexible WFH hours • Certification reimbursement and ongoing training • IRA retirement plan with 3% company match • Work on diverse projects and real-world IT challenges while building advanced technical skills • Collaborative, supportive team environment with career advancement opportunities

Requirements