Job description

Join a growing Managed & Cloud Services Provider that partners with both Microsoft and Google to deliver cutting-edge IT solutions. This is a hands-on technical role with real leadership impact—ideal for a seasoned Systems Administrator ready to step into team leadership, mentorship, and advanced project delivery. You’ll balance escalation support, client-facing problem-solving, and team development within a collaborative, forward-thinking MSP environment. You’ll take ownership of hybrid cloud environments, guiding a small team of engineers while supporting a diverse range of clients across Azure, Microsoft 365, and on-prem systems. If you thrive on solving complex problems, coaching others, and driving technical excellence, this role offers the best of both worlds—hands-on engineering and leadership growth. What You’ll Do • Lead and mentor Level 1 and Level 2 engineers, developing their skills and ensuring consistent service delivery • Serve as the escalation point for advanced issues across servers, networks, and cloud environments • Design and implement projects that enhance client security, performance, and scalability • Manage and optimize Microsoft Azure environments for cost efficiency, compliance, and security • Oversee endpoint management and security using tools like Intune and Active Directory • Collaborate directly with clients to maintain strong relationships and align IT operations with business goals • Promote technical best practices and documentation standards across the team What You Bring • 5+ years of experience in IT support, systems administration, or cloud engineering within an MSP environment • Hands-on experience with Microsoft 365, Azure, Intune, and Windows Server environments • Strong leadership and mentorship skills, with a track record of guiding or coaching junior engineers • Solid project experience (e.g., migrations, infrastructure upgrades, or security improvements) • Ability to manage multiple client environments and balance priorities effectively • Excellent communication skills and a collaborative, service-minded approach Why You’ll Love It • Competitive salary: $100K–$115K + bonus opportunities • Hybrid schedule: 4 days onsite, 1 day remote • 401(k) with company match, plus medical, dental, vision, and parental leave • Generous PTO and paid holidays • Ongoing certification support and reimbursement—grow your skills on company time • Supportive, people-first culture focused on learning, mentorship, and collaboration

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