Job description

TAG - The Aspen Group Pay Range: We offer a competitive salary based on your expertise and experience. Speak with your recruiter for details. Base Pay Range: $125,000.00/yr - $150,000.00/yr About Us: The Aspen Group (TAG) is a leading retail healthcare business support organization in the U.S. We have empowered over 20,000 healthcare professionals across nearly 1,500 offices in 48 states, focusing on dental care, urgent care, medical aesthetics, and animal health. Our mission is to enhance healthcare delivery through quality support services to our consumer-facing brands, including Aspen Dental and WellNow Urgent Care. Position Overview: We are in search of a proactive and skilled Delivery Engineer to join our IT Platform team. In this role, you will drive the successful deployment and integration of IT platform solutions that align with business goals. Your expertise in managing the deployment lifecycle, troubleshooting issues, and collaborating across teams will be crucial for delivering effective platform solutions. A strong background in systems engineering, cloud technologies, and automation will set you up for success in this role. Key Responsibilities: • Platform Delivery and Deployment: Execute the delivery of IT platform solutions with a smooth transition to production environments. • Manage deployment processes, focusing on configuration, testing, and integration. • Collaborate with stakeholders to capture deployment requirements and address technical needs. • Platform Integration and Automation: Ensure new platform components fit seamlessly within existing infrastructures. • Enhance efficiency through automation of routine deployment tasks. • Employ CI/CD pipelines and Infrastructure as Code (IaC) tools for streamlined processes. • Collaboration with Development and Operations Teams: Work hand-in-hand with development teams to comprehend platform requirements and guarantee effective deployment. • Partner with operations to validate the stability and scalability of deployments. • Act as a liaison among development, operations, and cross-functional teams. • Troubleshooting and Resolution: Proactively identify and resolve challenges in deployment processes. • Conduct root cause analysis for issues and collaborate with teams to implement solutions. • Provide ongoing support to maintain the performance and stability post-deployment. • Documentation and Reporting: Preserve thorough documentation on deployment procedures and configurations. • Create comprehensive reports on platform delivery status, including risk assessments. • Develop knowledge base articles for future reference and team collaboration. • Performance Monitoring and Optimization: Assess deployed platforms to ensure they meet service level agreements (SLAs). • Analyze performance metrics and recommend enhancements for reliability. • Implement monitoring tools to track platform health effectively. • Security and Compliance: Adhere to security policies and industry standards throughout the deployment lifecycle. • Collaborate with the security team to uphold best practices during and after deployment. • Conduct assessments and audits to ensure compliance in all delivered platforms. Qualifications: • Bachelor's degree in Computer Science, Information Technology, or related fields (or equivalent experience). • 3-5 years of experience in platform engineering or systems administration. • Expertise in cloud platforms (e.g., AWS, Azure, Google Cloud) and container technologies (e.g., Docker, Kubernetes). • Familiarity with CI/CD tools and deployment automation (e.g., Jenkins, GitLab, Terraform). • Proficiency in scripting languages (e.g., Python, PowerShell, Bash). • Exceptional troubleshooting abilities and analytical skills. • Strong communication skills to convey technical knowledge to non-technical stakeholders. Preferred Skills: • Experience with DevOps methodologies and tools. • Knowledge of networking, load balancing, and database technologies. • Experience in performance tuning and platform optimization. • Familiarity with compliance frameworks such as ISO 27001 and SOC 2. • Relevant certifications (e.g., AWS Certified Solutions Architect) are a plus. Annual Salary Range: $125,000 - $150,000/year, along with an attractive benefits package including paid time off, health, dental, vision, and a 401(k) with a match. If you reside in California, please ensure to review our privacy policy regarding employment. Job Level: Mid-Senior level Employment Type: Full-time Job Function: Information Technology; Hospitals and Health Care; Retail Referrals enhance your opportunity to interview at TAG - The Aspen Group.

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