Job description

Overview WSLCB Vision Safe communities for Washington State Mission Promote public safety, public health, and trust through fair administration and enforcement of liquor, tobacco, cannabis and vapor laws. This recruitment is open until filled. First review of applications will be October 16, 2025; please submit an application on or before October 15, 2025. The hiring authority reserves the right to make a hiring decision at any time. We encourage all to apply as early as possible. This position is currently a hybrid position. This position will be required to work in the office at least 1 to 2 days per week. This may change based on business needs. Some travel is required within the State of Washington. Who we are The mission of the Washington State Liquor and Cannabis Board (WSLCB) is to promote public safety, public health, and trust through fair administration, education and enforcement of liquor, cannabis, tobacco, and vapor laws. We search for people who demonstrate a strong work ethic, excellence in customer service, partnering and teamwork, and quality performance. We aim to foster a culture of excellence in customer service, open and honest communication, transparency and accountability, data‑driven decisions, and business‑initiated process improvement. Our commitment to DEIB The WSLCB promotes Diversity, Equity, Inclusion, and Belonging (DEIB) in all aspects of our work. We are committed to maintaining an inclusive environment that recognizes, respects, and celebrates diversity in the workplace and the community we serve. As a WSLCB team member, you may join statewide business resource groups such as Rainbow Alliance and Inclusion Network, Veteran Employee Resource Group, Latino Leadership Network, Blacks United in Leadership and Diversity, Disability Inclusion Network, Washington Immigrant Network, and others. Your opportunity at a glance The WSLCB Information Technology Services Division is announcing an opportunity for an IT Application Development - Senior/Specialist (DevOps Supervisor) at Olympia, WA. This position resides within IT Operations and reports to the IT Operations Manager, who reports to the CIO of the Information Technology Services Division (ITSD). Development Operations (DevOps) is an emerging discipline at WSLCB. This position will bring strong DevOps experience to implement, train, and reinforce team understanding and participation. Cloud‑first development mindset, cost optimization, and automation‑first thinking are primary focuses of this role. This position provides leadership, strategic direction, and mentorship to all Tier 2 and Tier 3 software support personnel (not dedicated to the Salesforce environment). The supervisor will ensure staff work on the agency’s highest priorities to analyze, communicate, design, document, develop, deploy, enhance, maintain and configure applications and inter‑system/inter‑agency interactions. The supervisor must ensure collaboration with business and technical staff to address challenges with innovative, holistic solutions. Development of processes and automation architecture and documentation of standards should be a natural byproduct of providing expert level technical services and oversight. The role works with highly visible systems with agency‑wide, statewide, and multi‑agency impact, providing integration solutions for internal and cross‑enterprise systems. This position provides leadership to DevOps efforts for custom, COTS and SaaS integrations, data conversions, system upgrades, and enhancements; development and maintenance of deployment standards and pipelines; strategic direction and solution roadmaps; mentorship to design, build, and maintain secure solutions. It plans and defines current and future enterprise architecture and automated solutions, manages system upgrades, and ensures systems operate optimally. If you are interested in serving as the agency’s top technical expert in establishing and maintaining application development methodologies and designing and developing system integration and custom solutions, we encourage you to apply. WSLCB provides a modern work environment and excellent benefits including: • A comprehensive benefits package (Medical/Dental/Vision, Long Term Disability, Life Insurance, etc.) • Paid Vacation, Leave, and Holidays • Tuition Waiver (state universities/colleges on a space‑availability basis) • Tuition reimbursement for approved courses • Training and career development programs (online courses and LinkedIn Learning) • Healthy work/life balance with possible flexible/alternative schedules and telework/remote opportunities • Employee Assistance Program (confidential program for health and well‑being) • Wellness program reimbursements • Onsite exercise facility in Olympia • Infants at Work Program (parental well‑being; subject to job duties, location, and supervisor approval) • Free parking Some of the duties you will perform are: • Provide direct supervision of the DevOps team; establish objectives and expectations. • Establish short‑ and long‑term DevOps services roadmap; engage staff in collaborative development; obtain manager review and approval; ensure alignment with division technology roadmap. • Mentor, train, coach, and motivate staff to achieve high performance. • Ensure staff have information, resources, and authority to complete assignments and meet expectations. • Analyze staff performance against requirements and policies; apply corrective action when required. • Cultivate a learning environment; design and support training and cross‑training plans. • Foster continuous process improvement using problem‑solving methods. • Set clear objectives for DevOps adoption aligned with business needs; define measurable success criteria. • Promote collaboration and shared ownership; reduce silos. • Select and implement DevOps tools for version control, CI/CD, testing, deployment, and monitoring. • Maintain consistent environments through automation and infrastructure‑as‑code. • Guide staff in adopting DevOps practices and tools. • Implement feedback mechanisms from users and stakeholders to drive improvement. • Design and configure networks with security, performance monitoring, and scalability in mind. • Oversee data center operations, including physical security, access control, and disaster recovery; implement robust backups. • Forecast future infrastructure needs and ensure scalability. • Contribute to roadmap planning and strategic technology initiatives to maximize cloud investments. • Implement monitoring systems to proactively identify issues; verify resolutions address the problem without introducing new issues. • Establish objectives for each release and communicate changes. • Stay current with new technologies and systems. Required Qualifications: Option 1: Seven (7) years of recent professional experience in computer application development and infrastructure management, including at least one (1) year of leading or supervising IT professionals. The experience should include: • Extensive CI/CD experience • Hands‑on experience with AWS and Microsoft Azure • Knowledge of SDLC and Agile development • Knowledge of DevOps tools in Microsoft environment (GIT, ADO, Azure, AWS, TestComplete, .NET) • Understanding of enterprise GIT repositories (branching/forking) • Scripting skills (REST, shell, PowerShell, Python, JavaScript, .NET) • Infrastructure as Code (IaC) experience • Container technologies (Docker) and orchestration (Kubernetes) • Automation of repetitive tasks using Python/PowerShell • Monitoring/logging tools (Azure Monitor, CloudWatch) • Security across SDLC (DevSecOps) • Managing complex infrastructure and automation projects • Change management and continuous improvement culture Option 2: An Associate's degree in Computer Science, IT or closely related field; OR completion of a two‑year accredited IT program; plus five (5) years of recent professional experience as listed above, including at least one (1) year of supervising IT professionals. Option 3: Bachelor’s degree in computer science, information technology, or closely related field; plus three (3) years of recent professional experience as listed above, including at least one (1) year of supervising IT professionals. Preferred/Desired Qualifications: • Master’s degree in computer science or IT with five (5) years of DevOps experience and three (3) years in a lead role • Experience designing and building mobile apps for Windows, Android, and iOS; integrating backend systems with mobility solutions • Experience building web-based mapping applications using ESRI ArcGIS API and Python • Professional certifications such as AWS DevOps Engineer, Microsoft Azure DevOps Engineer, Google Professional Cloud DevOps Engineer, CKA, or CDP If you are excited about this role but not sure if your experience aligns with every qualification, we encourage you to apply. We value diversity and belonging. HOW TO APPLY HOW TO APPLY REQUIRED MATERIALS (to be considered): • Completed online application • Current resume • Letter of Interest describing how you meet the qualifications • Three professional references with contact information • Unofficial transcripts if qualifications are based on IT/CS degree Note: A resume will not substitute for completing the work experience section of the application. The information provided must support your supplemental responses. Generative AI usage is not allowed on the application. Background check: A background check will be conducted prior to hire. Equal opportunity The WSLCB is an equal opportunity employer and encourages applications from diverse backgrounds. All qualified applicants will receive consideration without discrimination. For questions or accommodations, please email hrjobs@lcb.wa.gov or call (360) 664‑1674. For TTY, contact Washington Relay Service at 7‑1‑1 or 1‑800‑833‑6384. #J-18808-Ljbffr

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