Job description

Title: Manager of IT Infrastructure Location: Houston, Texas Type: Direct Hire Salary: Depends on Experience Summary: The Manager of IT Infrastructure will work efficiently within a team as well as being a self-directed worker that is comfortable working independently with little supervision. Will be able to communicate and translate technical topics into easy-to-understand concepts. Will have a core understanding of resource management and allocation. Duties: • Self-starter able to drive towards goal and manage time effectively • Analytical and the ability to think and resolve issues on the spot • Able to work in a collaborative and fast-paced environment • Knowledge on how other organizations can use current and emerging technologies to drive digital business • Strong understanding of cloud computing capabilities and limitations, business drivers, virtualization technologies, Infrastructure as a Service, Platform as a Service and Software as a Service Cloud delivery models • Customer escalation and conflict resolution skills required • Ability to effectively document and develop standard operating procedures • Excellent verbal and written communication skills • Working knowledge of Active Directory • Proficient use of Microsoft office tools including but not limited to Word, Excel, Outlook, SharePoint, Power BI, Azure, Exchange, MS Team • Strong team building and leadership skills • Energetic, enthusiastic, charismatic • Entrepreneurial spirit • Remote Support, Maintenance & Administration (multiple offices) • Periodic on call as needed Requirements: • 5+ years of experience in IT Infrastructure, Technical Services, Help Desk/Support Service environment • Experience working with diverse corporate functions and balancing IT and OT requirements • Server Administrator – Configure and maintain Active Directory and Domain Servers (2016 and newer) • Server Administration – Group Policy, DNS, DHCP, etc. • Security Engineer/Administrator – Develop and maintain security solutions for PSE networks, including Sentinel One, encryption, device control, etc • Network Administration – Develop and Maintain Network devices such as Switches, Routers, Wi-Fi networks, cabling for All PSE locations • Firewall and Security Administrator – Maintain Firewalls, security and backups. Develop and maintain VPN solution for all PSE Employees • Database Admin – Support and maintain System Databases including SharePoint and Data Server. • Microsoft Windows 10 and 11 environment maintenance & support. • Develop and Support IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision. • Teams Video Conferencing support • Assist on Special Projects, Office builds, as needed. • Assist Sr. Director of I.T. Infrastructure with deployment, monitoring, maintenance and support of all PSE electronic equipment • Support the deployment, monitoring, maintenance, development, and support of all hardware and software based on department needs. • Support end-user services, including help desk and technical support services. • Direct research on potential technology solutions and implementations in support of new initiatives, opportunities, and procurement efforts. • Asset inventory management • Support vendor licensing and service agreements. • Benchmark, analyze and report on, and make recommendations for the improvement of the IT infrastructure and IT systems. • Internal LAN and interoffice WAN support (for PPH and PSE locations) • Acronis True Image Server backup systems • Veeam Backup and Object First Education: • Bachelor’s degree in Information Technology, Computer Science, or equivalent experience preferred

Requirements