Job description
In the age of digital transformation, data has become increasingly vital to core business operations. But with so many cloud applications and platforms available today, data has become more decentralized than ever.
CData is the real-time data connectivity company. Our easy-to-use integration products allow users to work with their data where, when, and how they need it. With a robust library of real-time data connectors, users can access data from hundreds of applications, tools, and systems – on-premises or in the cloud.CData is a global company, headquartered in Chapel Hill, NC with about 400 team members worldwide. More than 10,000 organizations rely on CData technologies to overcome data fragmentation challenges and unlock value from diverse, dispersed data assets.
Are you passionate about technology and love solving problems? We’re looking for an IT Specialist who thrives in a fast-paced, global environment and enjoys being the go-to resource for keeping systems running smoothly. In this role, you’ll be the backbone of our internal IT operations—from onboarding new employees to troubleshooting technical issues, managing security, and ensuring our systems stay reliable and secure.
This is a hands-on role where no two days are the same. You’ll collaborate with a diverse, multicultural team while building your skills across hardware, software, identity management, and security. If you’re detail-oriented, adaptable, and ready to take initiative, we’d love to have you on our team.
Location(s): Chapel Hill, NC
Key Duties & Responsibilities:
Responsibilities include but are not limited to:
First line of support for employees, troubleshooting software, hardware, and system issues (Windows, macOS, MS Suite, etc.)
Set up new hires for success by provisioning accounts, laptops, and access—and manage offboarding securely
Maintain and track company hardware inventory with meticulous detail
Manage user accounts, access controls, and identity management (O365, Active Directory, Azure)
Support corporate applications and ensure smooth access across systems
Document IT processes, keeping records organized and easy to use
Oversee physical security tools (like key fobs) and virtual environments (VMs, Hyper-V, Docker)
Continuously assess and improve system functionality, efficiency, and security
Qualifications:
2+ years of IT experience (professional experience a plus)
Experience administering user accounts (Active Directory or similar)
Experience with Azure and Microsoft O365.
Keen attention to detail; excellent problem-solving and troubleshooting skills
Ability to maintain good documentation and records of all systems and procedures
Good interpersonal skills to support internal users and address their needs
Demonstrate initiative and exercise good judgement (IE: in starting tasks, asking questions, identifying, and discussing problems, ability to structure own work, stay on task)
Ability to be agile and adapt quickly in a fast-paced environment
Working knowledge of Windows and Linux based system management
macOS and Windows familiarity
Good understanding of security protocols
Experience with managing virtual machines (Hyper-V, Docker)
Benefits
11 Paid Holidays
20 Days of PTO
Employer-paid Medical, Dental, and Vision plans (100% for employee, 50% for dependents)
HSA with Company Contribution
Employee Assistance Program
401k with 6% Immediately Vested Company Match
Professional development opportunities
This role can be based in Alabama, Florida, Georgia, Illinois, Massachusetts, Maine, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, or Virginia.
CData Software is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Important Notice: The CData recruitment team does not use SMS or WhatsApp to communicate with job applicants. If you receive a message from these platforms claiming to be from CData regarding a job opportunity, please be aware that it is a scam. All current open positions are listed on our CData Careers page. Please use the Apply Now link or apply via LinkedIn.
