Job description

Description WSLCB Vision Safe communities for Washington State Mission Promote public safety, public health, and trust through fair administration and enforcement of liquor, tobacco, cannabis and vapor laws. This recruitment is open until filled. First review of applications will be October 16th, 2025, please submit an application on or before October 15th, 2025. The hiring authority reserves the right and may exercise the option to make a hiring decision at any time. We encourage all to apply as early as possible. This position is currently a hybrid position. This position will be required to work in the office at least 1 to 2 days per week. This may change based on business needs. There will be some travel required within the State of Washington. Who We Are The mission of the Washington State Liquor and Cannabis Board (WSLCB) is to promote public safety, public health, and trust through fair administration, education and enforcement of liquor, cannabis, tobacco, and vapor laws. We search for people who demonstrate a strong work ethic, excellence in customer service, partnering and teamwork, and quality performance. We want to create a culture that fosters excellence in customer service, open and honest communication, transparency and accountability, data driven decisions, and business-initiated process improvement. Our commitment to DEIB The WSLCB strives to promote Diversity, Equity, Inclusion, and Belonging (DEIB) in all aspects of our work. This includes a commitment to our workforce and external stakeholders. It is our mission to build, educate, and inspire an inclusive environment that recognizes, respects, and celebrates diversity in the workplace and in the community we serve. We are committed to maintaining a thriving culture where employees and those we serve feel safe and accepted regardless of education, background, or beliefs. As a WSLCB team member, you will have opportunity to join statewide business resource groups (BRGs) such as, Rainbow Alliance and Inclusion Network, Veteran Employee Resource Group, Latino Leadership Network, Blacks United in Leadership and Diversity, Disability Inclusion Network, Washington Immigrant Network and Hawaiians, Asians, and Pacific Islanders Promoting an Empowerment Network. Your opportunity at a glance The WSLCB Information Technology Services Division is announcing an exciting opportunity for an IT Application Development - Senior/Specialist (DevOps Supervisor) at Olympia, WA. This position resides within IT Operations and reports directly to the IT Operations Manager, who reports directly to the Chief Information Officer (CIO) of the Information Technology Services Division (ITSD). Development Operations (DevOps) is an emerging discipline at WSLCB. This position will be responsible for bringing strong DevOps experience to implement, train, and reinforce team understanding and participation. Cloud first development mindset, cost optimization, and automation-first thinking are primary focuses of this position. This position provides leadership, strategic direction, and mentorship to all Tier 2 and Tier 3 software support personnel (not dedicated to the Salesforce environment). This position supervises and ensures staff work on the agency’s highest priorities to analyze, communicate, design, document, develop, deploy, enhance, and maintain and configure applications and all inter-system and inter-agency interactions. The supervisor must ensure communication and collaboration with business and technical staff to address the most pressing challenges with innovative solutions applied in a holistic approach. It is expected that development of processes and automation architecture and documentation of standards are a natural byproduct of the position providing expert level technical services and oversight to the team. This position works with highly visible systems that have agency-wide, statewide, and multi-agency impact, providing integration solutions for internal and cross-enterprise systems. This position provides leadership to DevOps efforts of custom, COTS and SaaS integrations, application and data conversions, system upgrades and enhancements to existing solutions, development and maintenance of deployment standards and pipelines, strategic direction, solution roadmaps, and mentorship to design, build, and maintain secure solutions. This position plans, defines the current and future enterprise architecture and development of automated solutions, manage system upgrades, and ensure that all systems are working optimally. If you have an interest in serving as agency’s highest technical expert in establishing and maintaining the agencies application development methodologies and designing and developing system integration and custom solutions, we encourage you to apply to be a part of the WLSCB team! WSLCB provides a modern work environment and excellent benefits including: • A comprehensive benefits package (including but not limited to Medical/Dental/Vision, Long Term Disability, Life Insurance etc.) • Paid Vacation, Leave, and Holidays • Tuition Waiver (enrollment in courses at state universities/colleges on a space availability basis - all or a portion of the tuition/fees may be waived for state employees) • Tuition reimbursement (courses taken with prior approval in order to further employee’s career development with the WSLCB) • Training and career development programs (including online courses and LinkedIn Learning) • A healthy work/life balance (this may include flexible/alternative work schedules and telework/remote work opportunities, when possible) • Employee Assistance Program - confidential program created to promote the health, safety and well-being of public service employees • Generous wellness program (we offer reimbursements for certain fitness related activities) • Onsite exercise facility (for employees working at WSLCB Headquarter Building in Olympia) • Infants at Work Program to promote parent and infant bonding, parental well-being and healthy infant development. Depending on your job duties, work location and supervisor approval, eligible employees who are new mothers, fathers or legal guardians can bring their infant (six weeks to six months) when they return to work • Free parking Duties Some Of The Duties You Will Perform Are • Provide direct supervision of DevOps team, establish position objectives and expectations. • Establish short-term objectives and long-term DevOps team services roadmap; engage staff and colleagues in collaborate development of short and long-term objectives; obtain manager review and approval of long-term technical roadmap; ensure alignment with division’s approved technology roadmap. • Effectively mentor, train, coach, counsel, and motivate staff to achieve consistently high performance. • Ensure that supervised staff have the information, resources, and authority to complete assignments and meet documented expectations. • Consistently analyze staff performance against position requirements, applicable policies as well as section standards and practices imposing corrective or disciplinary action when required. • Cultivate a learning environment to expand staff skills and abilities; design and support training and cross -training plans, ensuring that WSLCB remains a center of excellence and that there are no single points of failure. • Foster a culture of continuous process improvement that leverages problem -solving methodologies. • Establish clear objectives for DevOps adoption, aligning them with business needs, and setting measurable success criteria. • Promote a collaborative and communicative environment where teams share ownership and responsibility, breaking down traditional silos. • Select and implement appropriate DevOps tools for version control, continuous integration, testing, deployment, and monitoring. • Maintain consistent and reproducible environments through automation and infrastructure-as-code practices. • Provide guidance and support to team members in adopting DevOps practices and leveraging relevant tools. • Implement mechanisms for gathering feedback from users and stakeholders to drive continuous improvement. • Design and configure networks, implementing security measures, monitoring performance, and planning for scalability. • Oversee data center operations, including physical security, access control, and disaster recovery. Implement robust backup and recovery plans to minimize data loss and ensure business continuity. • Forecast future infrastructure needs and ensure the infrastructure can scale to meet those needs. • Contribute to roadmap planning and strategic technology initiatives that maximize the value of cloud investments. • Implement monitoring systems to proactively identify potential issues before they impact users. • Verify that the implemented resolution effectively addresses the incident and does not introduce new issues. • Establish clear objectives for each release, outlining the specific changes to be included. • Stay current with new/emerging technologies and/or systems Qualifications Required Qualifications: Option 1 Seven (7) years of recent professional experience in computer application development and infrastructure management. Experience must include a minimum of one (1) year of leading or supervising IT professionals AND The above experience should include progressive experience and demonstrable knowledge in following areas: • Extensive experience with Continuous Integration/Continuous Deployment (CI/CD) pipelines. • Strong hands-on experience with major cloud platforms such as Amazon Web Services (AWS) and Microsoft Azure. • Knowledge SDLC (Software Development Life Cycle), and Agile development methodology. • Knowledge of DevOps tools in the Microsoft environment including but not limited to: GIT, ADO, Azure, AWS, TestComplete, and .NET • Understanding of enterprise GIT repositories including branching and forking • Scripting skills in languages and technologies such as REST, shell, PowerShell, Python, JavaScript and NET. • Using Infrastructure as Code (IaC) for managing and provisioning infrastructure. • Skilled in container technologies like Docker and orchestration tools such as Kubernetes. • Expertise in using scripting languages such as Python and PowerShell and solid experience in automating repetitive tasks. • Strong understanding of monitoring and logging tools such as Microsoft Azure Monitor or Amazon CloudWatch. • Knowledge of integrating security best practices throughout the software development lifecycle (DevSecOps). • Managing complex infrastructure and automation projects, including planning and resource management. • Managing organizational change, navigating resistance, and driving a culture of continuous improvement. Option 2 An Associate's degree in Computer Science, IT or closely related field; OR completion of two (2) year accredited vocational training program in IT or related program. AND Five (5) years of recent professional experience as listed above. Experience must include a minimum of one (1) year of leading or supervising IT professionals Option 3 Bachelor’s degree in computer science, information technology, or closely related field. AND Three (3) years of recent professional experience as listed above. Experience must include a minimum of one (1) year of leading or supervising IT professionals Preferred/Desired Qualifications • Master’s degree in computer science, information technology or a related field AND five (5) years of experience in DevOps with three (3) years in a lead or supervisory position. • Working-level knowledge and recent experience designing and building native and/or hybrid mobile applications for Windows, Android and iOS. Demonstrable experience with architecting and integrating backend business systems such as email, calendar and contacts with mobility solutions. • Working-level knowledge and recent experience building web-based mapping applications using ESRI’s ArcGIS API and Python scripting. • Professional certification in one (1) or more of the following: • AWS Certified DevOps Engineer • Microsoft Certified Azure DevOps Engineer • Professional Cloud DevOps Engineer (Google Cloud) • Certified Kubernetes Administration (CKA) • Certified DevOps Professional (CDP) If you are excited about this role but not sure if your experience aligns perfectly with every qualification in the job description, we encourage you to apply. At the Washington State Liquor and Cannabis Board, we are dedicated to building a diverse and authentic workplace centered in belonging. You may just be the needed candidate for this or other roles. Supplemental Information How To Apply PLEASE READ THE FOLLOWING INFORMATION CAREFULLY TO ENSURE YOU HAVE SUBMITTED THE REQUIRED MATERIALS TO BE CONSIDERED. IMPORTANT: To be considered for this position, you MUST include the following, failure to do so will result in your application being disqualified: • Completed online application. • Current Resume. • Letter of Interest describing how you meet the specific qualifications for the position. • Three professional references to include a current or recent supervisor with email addresses and phone numbers. • Attach your unofficial transcripts if you meet the qualifications based on IT/Computer Science or related degree. • A resume will not substitute for completing the "work experience" section of the application. The information provided in your application and supplemental questionnaire must support your selected answers in the supplemental questions. Responses not supported in your application will disqualify you for consideration of employment from this recruitment. Please Note: The use of Generative AI (like chat GPT) is not allowed on the application. Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Other Applicants for employment with the Washington State Liquor and Cannabis Board should also be aware of RCW 66.08.080, which states in part: "No employee of the board shall have any interest, directly or indirectly, in the manufacture of liquor sold under this title, or derive any profit or remuneration from the sale of liquor, other than the salary or wages payable to him in respect of his office or position, and shall receive no gratuity from any person in connection with such business. RCW 69.50.351, no member of the state liquor and cannabis board and no employee of the state liquor and cannabis board shall have any interest, directly or indirectly, in the producing, processing, or sale of cannabis, useable cannabis, or cannabis-infused products, or derive any profit or remuneration from the sale of cannabis, useable cannabis, or cannabis-infused products other than the salary or wages payable to him or her in respect of his or her office or position, and shall receive no gratuity from any person in connection with the business. The Washington State Liquor and Cannabis Board is an equal opportunity employer and encourages applications from job seekers with diverse backgrounds. Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment. All qualified applicants will receive consideration for employment without discrimination based on sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, the presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability. You are welcome to include your name and gender pronouns in your application, to ensure we address you appropriately throughout the application process. For questions about this recruitment, or to request reasonable accommodation in the application process, please email hrjobs@lcb.wa.gov or call (360) 664.1674 For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6384. More than Just a Paycheck! Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation. We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs. Read About Our Benefits The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time. Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits. Insurance Benefits Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state. Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts. To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs. Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses. Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction. The Washington State Employee Assistance Program promotes the health and well-being of employees. Retirement And Deferred Compensation State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site. Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options. Social Security All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system. Public Service Loan Forgiveness If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program. Holidays Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year. Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information. Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday. Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave. Sick Leave Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave. Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday. Vacation (Annual Leave) Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave. Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday. As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165. Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave. Military Leave Washington State supports members of the armed forces with 21 days paid military leave per year. Bereavement Leave Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave. Additional Leave Leave Sharing Parental Leave Family and Medical Leave Act (FMLA) Leave Without Pay Please visit the State HR Website for more detailed information regarding benefits. Updated 07-21-2025 01 What education and/or certification do you have in IT, system administration, and software development? What value did you gain from those? 02 Please describe your demonstrated professional experience with DevOps and system architecture including years of experience. 03 Please describe what areas of your work and education history have been most helpful in your growth as a DevOps Developer and Administrator. 04 Please describe and justify your self-assessed level of proficiency in: .NET Framework, C#, and scripting languages. 05 Please describe your experience in supervision and leading a technical team. 06 How many years of lead supervisory experience do you have leading or supervising IT professionals? • I have at least 1 year of experience. • I have at least 2 years of experience. • None of the above 07 Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status or F1 OPT etc.)? WSLCB is not an E-Verify agency. • Yes • No 08 This position is currently a hybrid position; you will be able to telework and are required to work in the office at least 1-2 days per week or more as needed. This may change based on business needs. Are you willing to comply with this expectation? • Yes • No 09 Are you a current WLSCB employee? • Yes • No 10 How did you learn about this job posting? • Careers.wa.gov • WSLCB website • WorkSource • indeed • Monster.com • Handshake • GovernmentJobs.com • LinkedIn • Referred by a WSLCB employee • Veterans related job board • Family Member or friend 11 If you selected "Referred by a WSLCB employee", please list the name of the employee. If this does not apply, type N/A. • Required Question

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