Job description

Join a Cloud-First, Automation-Driven IT Team Our client, nationally recognized real estate investment and asset management firm is undergoing a bold digital transformation—building a future-ready, secure, and fully automated IT infrastructure to support operations across the U.S. We’re looking for an experienced IT Infrastructure Engineer who thrives in a modern, cloud-first environment and has a passion for delivering scalable, zero-touch endpoint and mobile device management solutions. If you excel in modern MDM (Intune/Apple Business Manager/JAMF), automation, and endpoint orchestration, and have a deep technical foundation in computing, networking, and infrastructure, you’ll find a home here. What You’ll Do: • Engineer and Manage Touchless Endpoints: Lead second- and third-level support for Windows 11 and iOS devices using Microsoft Intune, Autopilot, and Apple Business Manager, with a focus on zero-touch deployment and mobile device management (MDM). • Automate with Intelligence: Create and implement fully automated workflows for device provisioning, patching, and remediation using PowerShell, Python, REST APIs, and orchestration platforms such as Okta Workflows. • Build Proactive Support Systems: Utilize tools like NinjaOne, TeamViewer, and Microsoft 365 to deliver fast, invisible support and continuous endpoint optimization. • Support Productivity Platforms: Provide advanced support for collaboration and access systems including Microsoft 365 (Teams, Outlook, Excel), Google Workspace, Zoom Rooms, and Verkada Access Control. • Drive Infrastructure Efficiency: Design and maintain patch management and monitoring processes across distributed environments using insights from systems like Fortinet FortiClient, Salesforce, and Freshservice. • Apply Industry Standards: Integrate ITIL v3+ service operations practices to enhance consistency, security, and service quality. Key Technologies You'll Work With: • Endpoint & Device Management: Microsoft Intune, Autopilot, Apple Business Manager, MDM • Automation & Orchestration: PowerShell, Python, REST APIs, Okta Workflows • Networking & Security: Fortinet FortiGate/FortiClient, Cisco LAN, Meraki Wi-Fi • Collaboration & Infrastructure: Microsoft 365, Zoom, Google Workspace, Exchange Online • Monitoring & ITSM: NinjaOne, Salesforce, Freshservice What You Bring to the Table: • 3+ years of experience in IT infrastructure support with strong expertise in modern endpoint and mobile device management • Demonstrated experience with zero-touch deployment, device lifecycle automation, and proactive endpoint monitoring • Strong foundation in computing, networking, and IT infrastructure concepts • Deep understanding of Microsoft Intune, Windows 11, Azure AD, and Apple device ecosystems • Proficient in scripting and automation tools: PowerShell, Python • Familiarity with Fortinet, Cisco, and Meraki networking equipment • Exceptional problem-solving, communication, and collaboration skills • Bachelor's degree in Computer Science, Information Technology, or related field preferred • Certifications such as Microsoft Certified: Modern Desktop Administrator or Microsoft 365 Certified: Enterprise Administrator Expert highly valued Why Apply? • Work in a modern, automation-first IT environment embracing zero-touch infrastructure • Join a firm that values technology as a strategic driver, not just support • Hybrid flexibility, competitive pay, and access to enterprise-grade cloud tools • Contribute to innovative solutions that scale across a national real estate platform

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