Job description

We are seeking a seasoned professional to lead the reliable, secure, and scalable operation of our hybrid infrastructure environment, spanning on-premises and multi-cloud platforms. This senior-level role oversees daily operations, system administration, lifecycle management, and strategic infrastructure planning. The ideal candidate will bring deep technical expertise, strong problem-solving skills, and a proactive approach to automation and infrastructure management. They will drive operational excellence, ensure compliance with regulatory standards, and lead initiatives to enhance resilience, performance, and efficiency across the enterprise. RESPONSIBILITIES • Manage and optimize servers, storage, networking, and virtualization platforms to ensure high availability and performance across data centers and cloud environments. • Administer and monitor multi-cloud platforms (Azure, AWS, GCP, OCI), including provisioning, cost optimization, and security compliance. • Implement Infrastructure as Code (IaC) using tools like Terraform, ARM templates, or CloudFormation. • Automate deployment, configuration, and monitoring using scripting tools such as PowerShell, Python, or Ansible. • Support core infrastructure services including Active Directory, DNS, load balancers, patching (BigFix), and domain controller management. • Collaborate with IAM and Security teams to troubleshoot issues related to CyberArk, Okta, compliance, and audit. • Collaborate with cross-functional teams to support business continuity, disaster recovery, and incident response planning. • Deploy and manage monitoring solutions (e.g., Azure Monitor, Splunk, Datadog, Logicmonitor) for proactive issue detection and resolution. • Optimize system performance, availability, and capacity using platforms like OpsRamp, Splunk, New Relic, Rubrik, and Cohesity. • Collaborate with security teams to enforce policies, conduct regular vulnerability assessments, manage patching, and ensure compliance with standards (e.g., ISO, SOC, HIPAA) • Lead & own root cause analysis for infrastructure incidents and maintain documentation for operational procedures and troubleshooting. • Support administration and integration of collaboration and productivity platforms, including Microsoft O365, M365, and Zoom • Work closely with cross-functional teams including DevOps, Security, and Application teams. • Maintain architectural documentation, SOPs, and system diagrams. • Participate in daily standups, operational syncs, and change management activities in alignment with Inspire’s policies. • Drive continuous improvement through automation, performance tuning, and incident response/root cause analysis (RCA). EDUCATION AND EXPERIENCE QUALIFICATIONS • 4 Year Degree and/or Bachelor’s degree in Information Technology or a related field, or equivalent professional experience. • Minimum 7 years of experience in infrastructure and cloud operations. KNOWLEDGE, SKILLS, AND ABILITIES • Expertise in cloud platforms (especially Azure and AWS), including provisioning, networking, cost optimization, and cloud security. • Strong experience managing Microsoft Active Directory, Azure AD, and O365 environments. • Strong expertise in Windows/Linux server administration, virtualization (VMware/Hyper-V), and networking. • Proficiency in scripting and automation (PowerShell, Bash, Python). • Familiarity with DevOps practices and CI/CD pipelines. • Excellent troubleshooting, communication, and documentation skills. • Cloud certifications are a plus • Hands-on experience with infrastructure monitoring and security tools such as Splunk, New Relic, BigFix, Rubrik, and Cohesity. • Proficiency in identity and access management (IAM) and information security best practices. • Familiarity with enterprise collaboration platforms (Zoom, O365), secure MFT tools, and compliance frameworks. • Knowledge of cloud-native architecture, containers, and infrastructure automation tools. • Demonstrated experience managing critical production incidents, conducting RCA, and implementing sustainable solutions. Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide. We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.

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