Job description

Position Summary: As a Sales Administrative Assistant, you will play a pivotal role in supporting the sales team by enhancing operational efficiency, managing critical administrative functions, and ensuring seamless coordination of sales activities. Your responsibilities will include optimizing workflows, maintaining accurate documentation, and facilitating effective communication between internal departments, sales representatives, leadership, and external partners. You will be responsible for coordinating sales processes, tracking key performance metrics, assisting in partner relationship management, and supporting the execution of sales strategies. Additionally, you will help implement best practices to improve sales operations, proactively identify areas for process enhancement, and ensure the team has the necessary tools and resources to meet organizational goals. Essential Job Functions: • Provide comprehensive administrative support to the sales team, including managing calendars, scheduling appointments, coordinating sales meetings and training, and preparing detailed reports to enhance operational efficiency. • Assist in the development and refinement of sales presentations, proposals, and contracts to ensure professionalism, accuracy, and alignment with client needs. • Coordinate and facilitate communication between internal teams to guarantee the timely delivery of products and services to clients. • Maintain precise and up-to-date records of sales activities, customer interactions, and sales performance metrics to support data-driven decision-making. • Assist in planning and executing sales events, trade shows, and marketing campaigns to strengthen brand presence and business growth. • Conduct thorough research on prospective clients, industry trends, and competitor activities to provide valuable insights that drive sales strategies. • Effectively onboard new merchants by sending out agreements for execution, collecting and receiving deal stipulations, inspecting agreements for accuracy, and executing back-end procedures to ensure seamless integration and compliance with company standards. • Prepare and distribute sales and finance materials, including brochures, product catalogs, and promotional items, to support the sales process. • Handle incoming sales inquiries, address customer concerns, and escalate issues when necessary to maintain customer satisfaction and retention. • Maintain clear and effective communication with internal departments and multiple levels of management to ensure alignment with company objectives. • Enter, manage, and verify data with a high level of accuracy and efficiency to uphold record integrity. • Assist other departments with administrative tasks as needed, demonstrating flexibility and teamwork. • Participate in company conference calls, meetings, and management training programs to stay informed and engaged with company initiatives. • Master all internal systems, CRMs, and corporate portals to streamline workflow, optimize efficiency, and maintain organization of all tools and resources. • Ensure all CRM sales scoreboards and team rosters are updated and accurate. • Inspect, review, and ensure timely, accurate delivery of new agreements, verifying that all required information is included and correctly documented. • Take full ownership of key performance indicators, consistently striving to exceed company expectations and operational benchmarks. • Uphold the company’s reputation and stability by adhering to all corporate policies, legal requirements, and compliance standards. • Promote brand awareness while maintaining and exemplifying the company’s ethical core values as outlined in the company handbook. • Continuously expand professional knowledge through industry research, online sales training, professional development workshops, and other educational resources. Performance Expectations: • Inspect and update CRM scoreboards and team rosters daily. • Collect and receive new agreement stipulations daily. • Send and receive new agreements in a timely fashion. • Be detail orientated and maintain high levels of accuracy at all times. Job Requirements: • Bachelor's degree or equivalent professional experience. • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, etc.) and other relevant software. • Ability to master CRM systems and internal software portals. • Exceptional verbal communication skills with the ability to interact effectively across all levels. • Strong attention to detail with a focus on achieving results. • Maintain a minimum attendance rate of 95% to retain the position. Job Type: Full-time Pay: $20.00 - $24.00 per hour Benefits: • 401(k) • Health insurance • Paid time off Ability to Commute: • Saint Petersburg, FL 33705 (Required) Work Location: In person

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