Job description

Platform Administrator Nashville, TN_ 37201 (Remote) 6 months Pay Rate: $40.00/hr. - $42.85/hr. JD: • This role is responsible for the administration, support and integration of Microsoft 365, Google Workspace, Slack, Box, Zoom, and other enterprise collaboration technologies including integrated AI tools and features. • The ideal candidate will ensure secure, scalable, and efficient operations while supporting user experience, compliance, and cross-platform connectivity. Top skills: • Skilled M365 administrator • Skilled in Google Workspace administration • AI ChatGPT, Copilot or Gemini • Microsoft 365 and/or Google Workspace administration including administration of productivity tools within each platform • Experience with Slack, Box, Zoom, and other third-party collaboration tools. • General knowledge of Enterprise Application and SSO configuration in Azure • MS Power Platform Administration • Experience with AI • Strong interpersonal and communication skills in a global business environment. • Familiar with powershell, integrations, APIs and automation • Familiarity with OAuth, SAML, and identity federation • Strong verbal and written communication skills, with the ability to translate technical terms to layman’s terms. • Organized, with the ability to multi-task with excellent follow through. • Self-motivated with ability to work in a team and independently. • Schedule flexibility to work with partners in multiple global time zones. Education: • Bachelors or Masters Degree in Information Systems or Technology • Certification in systems administration or M365 tools (MS) Key Responsibilities: Platform Administration & Integration • Administer and configure collaboration platforms including Microsoft 365, Google Workspace, Slack, Box.Com, Zoom, and others • Enforce organizational standards for workspace roles, provisioning protocols, and compliance requirements • Collaborate with security and privacy teams for third-party app reviews and risk assessments • Monitor system health, perform upgrades, and troubleshoot platform issues. User Experience & Support • Lead employee collaboration experiences and ensure global users have access to reliable and efficient technology solutions • Provide Tier 2/3 support and training for collaboration tools, ensuring high user satisfaction • Track assigned department ticket queues and ensure prompt resolution. • Project Management & Optimization • Track project status, provide reporting, and communicate updates to leadership and internal customers • Evaluate new tools and features for deployment, ensuring alignment with business goals. • Track usage metrics, identify optimization opportunities, and develop business cases for tool adoption or retirement Documentation & Standards • Create and maintain technical standards, training materials, and documentation of configurations, operations, and troubleshooting procedures • Support governance initiatives and ensure alignment with internal standards About the Company: Lancesoft

Requirements