Job description

Architect, Professional Services (Microsoft Identity and Messaging) Join to apply for the Architect, Professional Services (Microsoft Identity and Messaging) role at Softchoice Architect, Professional Services (Microsoft Identity and Messaging) 1 week ago Be among the first 25 applicants Join to apply for the Architect, Professional Services (Microsoft Identity and Messaging) role at Softchoice Why You’ll Love Softchoice We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative t means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. Why You’ll Love Softchoice We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative t means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people. We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities. The Impact You Will Have Softchoice is reimagining the role we play in our customers’ lives, and we are seeking great people to strengthen our customer centric culture. In the rapidly changing IT environment, full of complex challenges for customers, our role is to ensure their experience with Softchoice is engaging, effortless, and valuable. As an Identity and Messaging Architect within the Professional Services organization, you will have the opportunity to design, plan, and architect technology solutions based on the Microsoft 365, and Exchange portfolios. As the lead subject matter expert on Active Directory, Entra , Microsoft 365, Exchange, and migration management solutions, this role supports all aspects of design and service delivery, and facilitates technical workshops with our valued enterprise and public sector clients. What You’ll Do • You will design and deliver Microsoft 365, Active Directory and Exchange solutions that meet client requirements and timelines. • You will serve as the technical authority to lead Microsoft 365, Active Directory, and Exchange (on-premise and online), and migration management implementation projects, which would include upgrades, installations, configurations, migrations, security policy design, administration, and user training. This will require the highest-level technical understanding of Microsoft 365, Active Directory, Microsoft Exchange, Quest On-Demand, and Bit Titan Migration Wiz toolsets. • You will work closely with co-workers (internally), end-users (externally), and vendor representatives on the installation, configuration, and troubleshooting of M365, Exchange, and migration management solutions, in accordance with contract SLAs • You will mentor and develop Consultants, Engineers and Technicians on the team, and provide guidance on their technical skills, as well as the soft skills required for their success • You will function as a technical expert, with strong customer interaction skills, and the ability to advise on, implement, and manage complex solution and service deployments for clients • You will have a hunger for learning, and take advantage of the opportunities to pursue relevant certifications and training for Microsoft 365, Active Directory, and Exchange, as well as vendor-specific training for solutions including Quest and Bit Titan. • You will serve as a technical authority and subject matter expert for Softchoice, supporting other individuals and teams at trade shows, events, and speaking engagements that specifically require your technical expertise • You will be a role model for our values of personal growth, customer passion, taking care of others & owning…

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