Job description

IT System Administrator – “Jack of All Trades” (MSP) Location: Baltimore, MD Salary: $70,000 - $90,000 Are you a skilled System Administrator with experience working in a Managed Service Provider (MSP) environment? Join a trusted IT services company that has been supporting SMB clients in the Maryland area for over 30 years. Known for its people-first mentality, this company invests in its employees and provides opportunities to stay ahead with the latest technologies. About the Role As an IT System Administrator, you’ll be the go-to expert providing proactive and reactive support for a diverse set of clients. This role offers the chance to work across multiple platforms, including both Windows and macOS environments, while managing systems, networks, and cloud solutions. What You’ll Do • Provide advanced support for Windows and macOS environments. • Handle Tier 2+ escalated tickets, resolving complex technical issues. • Administer and support Office 365, including migrations. • Work with virtualization technologies like VMware ESXi and Hyper-V, including P2V migrations. • Support Microsoft Azure environments and firewall administration. • Utilize Kaseya for ticketing and monitoring. • Write and troubleshoot PowerShell scripts for automation and management tasks. What We’re Looking For • MSP experience is required. • Strong background in system and network support for SMB environments. • Hands-on expertise with Windows and macOS platforms. • Experience with Office 365, Azure, and virtualization technologies. • Knowledge of firewall configurations and support. • Proficiency in scripting (PowerShell preferred). • MUST have experience with Kaseya • Excellent problem-solving skills and a customer-focused mindset. What We Offer • Competitive salary: $70,000 - $90,000. • Comprehensive health, vision, and dental insurance. • Flexible work-from-home options. • 401(k) with company match up to 4%. • Travel reimbursements and PTO. • A collaborative work environment that values professional growth and innovation. Why Join Us? This is your chance to work for a respected IT services provider with a long-standing reputation for excellence. You’ll gain hands-on experience with a variety of technologies, support exciting clients, and grow your career in a supportive and innovative environment. Apply now to join our team as an IT System Administrator!

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