Job description

Our client is seeking an O365 Applications Administrator to be the go-to expert for their Microsoft 365 suite—especially Teams and SharePoint Online. This is not just a behind-the-scenes technical role. You will be the face of O365 adoption efforts, engaging directly with business units, training staff, and designing modern collaboration solutions that transform how work gets done. In this role, you’ll balance technical administration with business engagement: • 25% – Be the internal, public-facing O365 expert: run trainings, host workshops, create videos/blogs, and help staff get the most out of Teams, SharePoint, and the broader Microsoft 365 platform. • 25% – Partner with departments to gather requirements, design, and deliver new solutions as the organization migrates from shared drives to modern cloud collaboration. • 25% – Manage application-related policies, controls, and permission groups. • 25% – Provide Tier 2 support for O365 application questions, assisting and mentoring the Help Desk team. If you’re a people-focused technologist who enjoys helping others work smarter and sees yourself on a career path toward Application Analyst, Business Analyst, or Consultant, this is your chance to make an impact. Key Responsibilities • Serve as the subject matter expert and champion for Teams, SharePoint Online, OneDrive, Viva, and the Power Platform. • Design and deliver engaging training sessions, onboarding programs, and best practice guides. • Meet with department leaders to understand workflows, identify process improvements, and recommend O365 solutions. • Configure and administer O365 and SharePoint environments, including site collections, permissions, policies, and integrations. • Implement automation and custom solutions using Power Automate, Power Apps, and related tools. • Collaborate with the O365 Infrastructure Administrator to ensure compliance, security, and operational excellence. • Troubleshoot escalated O365 application issues and assist in root cause analysis. • Maintain documentation, governance standards, and change management processes. What We’re Looking For • 5+ years in a mid-sized enterprise environment (200+ employees) with experience in O365/SharePoint administration and solution delivery. • Proven ability to train and present to groups of 10+ and develop training materials/curricula. • Experience gathering business requirements and translating them into operational or technical solutions. • Deep understanding of SharePoint Online architecture, Teams administration, and modern collaboration best practices. • Familiarity with Power Platform tools (Power Automate, Power Apps, Power BI) for process automation and reporting. • Strong communication skills with a customer-first mindset and proactive problem-solving approach. • Technical skills in scripting (PowerShell), HTML/JSON, APIs, or similar are a plus. • Relevant Microsoft certifications (e.g., SharePoint Administrator, Power Platform Developer, M365 Enterprise Administrator) are a plus. Job Type: Full-time Pay: $65,000.00 - $75,000.00 per year Benefits: • Dental insurance • Health insurance • Vision insurance Experience: • O365 Administration: 3 years (Required) Ability to Commute: • Philadelphia, PA 19131 (Required) Work Location: Hybrid remote in Philadelphia, PA 19131

Requirements