Job description

About Us MAX USA Corp is a leading manufacturer of professional-grade construction and industrial tools. Our mission is to enhance productivity and efficiency across North America through innovative technology and tools. We're seeking a certified Salesforce & IT Systems Administrator to support our company and optimize our CRM and order entry platforms, as well as support all staff on IT related issues Position Overview This role combines Salesforce administration with broader IT responsibilities. You will manage the Salesforce CRM, including customization, maintenance, and user support, while also overseeing computer systems, networks, and other business technologies across the organization. You’ll collaborate cross-functionally to ensure our systems effectively support business operations and growth. Key Responsibilities CRM Administration • Serve as the primary administrator for Salesforce and HubSpot. • Configure, customize, and maintain Salesforce and HubSpot, including fields, objects, record types, flows, validation rules, triggers, page layouts, and approval processes. • Create and maintain reports and dashboards. • Creating and editing lightning pages • Import and manage data (e.g., leads, contacts, accounts) and ensure data integrity. • Eliminate duplicates and maintain a clean database. • Connect web forms and CTAs to Salesforce with user/manager notifications. • Negotiate contracts with Salesforce and related vendors. IT Systems & Support • Install and configure computer hardware, software, networks, printers, and scanners. • Provide technical support company-wide and respond promptly to service requests. • Set up user accounts and onboard new users. • Monitor, maintain, and improve computer systems and networks. • Educate employees on cybersecurity and IT best practices. • Test and implement new technologies. • Communicate with outside vendors for IT-related support and purchasing. Qualifications • Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). • Salesforce Administrator Certification (required). • 3+ years of Salesforce administration experience. • Experience with Salesforce customization, automation (Flows), and data management. • Familiarity with HubSpot, third-party integrations, and vendor management. • Strong problem-solving, communication, and analytical skills. • Preferred: Experience with Microsoft GP, coding knowledge, or website development. What We Offer • Medical, dental, vision, and company-paid life insurance. • 401(k) with company match. • Paid vacation, holidays, and sick leave. Job Type: Full-time Pay: $70,000.00 - $85,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Paid time off • Vision insurance Application Question(s): • Are you currently residing within a reasonable commuting distance to Plainview, NY? License/Certification: • Certified Salesforce Administrator (Preferred) Ability to Commute: • Plainview, NY 11803 (Required) Work Location: In person

Requirements