Job description

Job Title: Windows Systems Administrator Job Description This dynamic position is responsible for supporting/troubleshooting customer facing web applications to include our internal PC’s & Cloud Based Windows Network. Our web & mobile applications focus on GPS tracking software powered by Google Maps and related third party API’s. Core responsibilities will include customer tech support, PC software/hardware troubleshooting, and customer training & documentation using a variety of different tools and applications. The is a great opportunity for an experienced professional to drive and lead new initiatives around building an effective technology departments. Responsibilities: Spares provisioning Amazing customer service skills, practiced within an application support environment. Proven experience supporting and troubleshooting basic web applications. • Hands on experience troubleshooting common Windows hardware & software issues. Experience leading new initiatives or high value tasks to completion. Training customers on application features and functionality. Update and create new training materials to include documents, presentations, and videos. Azure AD administration experience managing resources, users, groups, and policies. Networking experience to include cabling, routers, and switch troubleshooting within Cisco Meraki eco system. Managing email with MS Exchange hosted in Azure & MS365. Configuration, monitoring, troubleshooting of resources like MS Defender, Intune, SharePoint. Self-starter, creative, and has a passion for learning new skills & technologies. Effectively communicate with customers at all levels throughout the organization. Enjoy working with law enforcement, military, and government employees. Thrive in a fast-paced environment, learn rapidly, and juggle multiple priorities. Work Site This position has the potential to be hybrid if needed. Additional Information: Requires a two step interview process. The client uses pay bands based on education, certifications, and experience. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

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