Job description

This is an advanced level position responsible for managing, maintaining, and supporting the organization's IT infrastructure. This includes ensuring stability, integrity, and efficient operation of the information systems that support core organizational functions. The role involves configuring, monitoring, and troubleshooting network systems and business applications and performance, as well as implementing security measures (based on industry best practices) to protect data and systems from unauthorized access or cyber threats. This position is exempt. DUTIES: Planning and Coordination: • Participate in capacity planning and develop long-term strategic goals for systems and software in collaboration with end-users and department managers. • Coordinate with business applications, and database administration functions to implement desktop and server systems that utilize industry best practices to meet corporate objectives. Research and Development: • Conduct research on emerging products, services, protocols, and standards, in support of system/network procurement and development efforts. • Research and acquire pricing and specifications for new systems, hardware, and software to be ordered and when delivered, prepared for network integration. • Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services. System Deployment and Maintenance: • Deploy, manage and maintain existing and newly acquired workstations, servers, printers, switches, scanners, cameras, wireless access points, UPSs, firewalls, encryption systems, and all host security systems. • Manage, maintain, upgrade, and troubleshoot the organization's virtual infrastructure and SAN environment. • Perform, test, and document routine system backups and restores in alignment with BC/DR objectives. • Configure, maintain and document company wireless network Security and Compliance: • Collaborate with the Cybersecurity Administrator to deploy, manage & maintain security solutions, including firewall, anti-virus, and host EDR/IPSs. • Work with the Cybersecurity Administer on all systems, hardware, software and firmware upgrades ensuring compliance with all critical security updates and patches. • Administer and manage end user accounts, permissions, access rights, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance. • Perform network systems and security audits to ensure confidentiality, integrity and availability (CIA) of company data systems. • Administer, manage and maintain company remote access systems. User Support and Troubleshooting: • Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices. • Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, input/output fleet, and workstations. Escalate incidents as necessary. • Performance Analysis and Documentation: • Analyze system, server, application, network, and input/output device performance and provide metrics when requested. • Maintain documentation of asset inventory, network configurations (to include topology drawings), and network policies. • Build, maintain and review Standard Operating Procedures (SOPs) for all technology business functions. • All other duties and responsibilities as assigned. REQUIREMENTS: Education/Experience: 7-9 years' experience is required, but an associate's degree in any field dealing with Information Technology may be considered. • 5-7 years experience working with network protocols, hardware, and software. • 5-7 years experience in operating systems such as Windows, Linux, and MacOS. • 5-7 years experience working with virtual infrastructure (e.g. vmware, hyper-v, etc.). • Skill in the design, development, and maintenance of computer networks. • Knowledge of best practices for Business Continuity & Disaster Recovery. • Strong working knowledge of Microsoft's business application suite (M365) and SQL Server • Experience with scripting languages such as MS Powershell. • Experience with system/network security best practices and tools. • Understanding of Cybersecurity frameworks & security controls (e.g. NIST, CIS, SOC, etc.). • Excellent problem-solving and analytical skills. • Strong communication and interpersonal skills. • Ability to work independently and as part of a team. • Relevant certifications (e.g., CompTIA Network+, Security+, Cisco CCNA) are a plus. Applications and In-House Transfer requests must be submitted to Danielle Raineri in Human Resources or go onto our website at www.centro.org and apply! All qualified applicants are encouraged to apply. CNYTRA reserves the right to select a candidate from within or outside the Company. CNYRTA is an equal opportunity employer and drug free workplace.

Requirements