Job description

PAC Operations Lead job at ECS Federal, LLC. Washington DC. ECS is seeking a PAC Operations Lead to work in our Washington, DC office. Job Description: ECS is seeking a highly skilled and experienced Oracle IDM Operation Lead to join our organization. We offer the chance to support the world's finest law enforcement organization and help the people that keep us safe. In this job you will support agents, analysts, and professionals and technology they use to fight terrorism, espionage, cyber-attacks, and major criminal threats. As the Oracle IDM Operation Lead, you will be responsible for overseeing the day-to-day operations of our Oracle Identity Management (IDM) system. Your primary focus will be on managing and maintaining user identities, access privileges, and security policies across our organization's IT infrastructure. In addition, you will need to possess expertise in PowerShell, Active Directory, Microsoft Exchange, and Office 365, as these skills will be integral to the role. At a minimum, the candidate shall be qualified to be a Tier-3 level support coordinator with the demonstrated ability for being able to maintain the overall function of the operations and maintenance of IdAM capabilities and components, and the overall IdAM system infrastructure. Tier-3 is defined as being the uppermost level of O&M support, and/or the expert level of support, in the technical support model accountable for troubleshooting and solving the most difficult problems. The candidate shall be proficient in FBI IdAM capabilities, components, and processes; and must be an expert (Tier 3) in providing and managing support for IdAM-related issues. Responsibilities: • Lead and manage a team responsible for the operation and administration of Oracle IDM systems. • Oversee the design, implementation, and maintenance of user provisioning and deprovisioning processes, ensuring efficient and secure user lifecycle management. • Collaborate with cross-functional teams to define and enforce access control policies, roles, and responsibilities within the Oracle IDM system. • Utilize PowerShell scripting for automation and customization of IDM processes and tasks. • Leverage your strong knowledge of Active Directory to manage user accounts, groups, and permissions. • Administer and maintain Microsoft Exchange and Office 365 environments, including user mailbox management, email routing, and security configurations. • Monitor and analyze system performance, identifying areas for improvement and implementing necessary enhancements. • Troubleshoot and resolve complex issues related to user access, permissions, and authentication within the IDM system, PowerShell scripts, Active Directory, and Microsoft Exchange/Office 365. • Develop and maintain system documentation, including standard operating procedures and configuration guides. • Stay up to date with industry trends and best practices in identity and access management (IAM), as well as PowerShell, Active Directory, Microsoft Exchange, and Office 365 technologies, and provide recommendations for system enhancements and upgrades. • Collaborate with security teams to ensure compliance with relevant regulations and standards. • Conduct training sessions and knowledge sharing sessions for end-users and other IT teams on IDM system functionalities, PowerShell usage, and best practices related to Active Directory, Microsoft Exchange, and Office 365. • Act as a subject matter expert, providing guidance and support to the organization on IDM-related matters, as well as PowerShell, Active Directory, Microsoft Exchange, and Office 365. Required Skills: • Bachelor's degree in computer science, information systems, or a related field. Equivalent work experience may be considered. • Must have a current Top-Secret Clearance with the capability of obtaining SCI / CI-Poly if needed to meet contract requirements. • Proven experience in leading and managing Oracle IDM systems in a large-scale enterprise environment. • Strong knowledge of Oracle Identity and Access Management Suite, including Oracle Identity Manager (OIM), Oracle Access Manager (OAM), Oracle Unified Directory (OUD), and Oracle Virtual Directory (OVD). • Proficiency in PowerShell scripting for automation and customization of IDM processes and tasks. • Experience with Active Directory, including user account management, group policy management, and security configurations. • Experience in administering and maintaining Microsoft Exchange and Office 365 environments, including mailbox management, email routing, and security configurations. • Experience in designing and implementing user provisioning and deprovisioning processes, access controls, and role-based access management (RBAC) models. • Familiarity with industry standards and best practices in IAM, such as OAuth, SAML, LDAP, and multi-factor authentication (MFA). • Strong troubleshooting and problem-solving skills, with the ability to analyze complex issues and propose effective solutions. • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. • Knowledge of regulatory compliance requirements, such as GDPR and HIPAA, and experience implementing security controls to meet these requirements. • Professional certifications in Oracle IDM or IAM-related fields (e.g., Oracle Certified Professional, CISSP, CISM) are highly desirable. • Relevant certifications in PowerShell, Active Directory, Microsoft Exchange, and Office 365 (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Enterprise Administrator Expert) are highly desirable. If you are a proactive and motivated individual with a passion for ensuring the security and integrity of user identities and access privileges, along with expertise in PowerShell, Active Directory, Microsoft Exchange, and Office 365, we encourage you to apply for the role of Oracle IDM Operation Lead. Join our team and make a significant impact on our organization's identity and access management capabilities, as well as our overall IT infrastructure. Desired Skills: • Minimum of four years of prior system administration and/or O&M support experience. • Experience similar in size and scope to the FBI • Experience in an IT O&M support and/or development/engineering/enhancement activity, such as the O&M Lead • Professional work experience in an IT software development and O&M capacity • Ability to learn new COTS solutions and integrate with current tools sets • Extensive knowledge of IdAM/ICAM capabilities, solutions, and processes • Extensive knowledge of enterprise-wide digital identity, authentication, and authorization capabilities • Have extensive knowledge and experience in the implementation of IT equipment and services • Experience and familiarity with (from an O&M support perspective): • Oracle Identity Governance (OIG) Suite and/or equivalent IdAM tools • Linux operating systems/Red Hat Enterprise Linux • Windows Server operating system environments • Windows Server Active Directory administration • Virtual environments/VMware hypervisor environment • Programming in Java, or equivalent • Database queries such as using SQLDeveloper or SQLPlus • Red Hat IPA • Service Oriented Architecture (SOA) and Web Services • Network Architecture & Design • Experience with RESTful and SOAP-based web services • Experience with Security Assertion Markup Language (SAML) and other Security Token Services (STS) • Experience with eXtensible Access Control Markup Language (XACML) • Knowledge of Microsoft Active Directory Federation Services • Knowledge of Microsoft Active Directory Lightweight Directory Services • Experience supporting Application Owners in implementing (Single Sign On) SSO Solutions • Fundamental knowledge of the FBI mission and processes ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans. ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3000+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.

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