Job description

**Overview:** We are seeking a motivated and detail-oriented Business Services Technology Associate Analyst to support the delivery of high-quality, efficient, and customer-focused services throughout State Fund. The successful candidate will play a key role in supporting and maintaining Business Services applications and technology systems, coordinating IT-related contracts and budgets, and driving continuous improvement through process innovation and system enhancements. **Responsibilities:** • Support and maintain Business Services applications and technology systems • Coordinate IT-related contracts and budgets • Drive continuous improvement through process innovation and system enhancements • Collaborate with technical and non-technical teams to deliver solutions • Analyze and resolve technical issues • Develop and maintain technical documentation • Participate in project management and coordination • *Qualifications:** • Highly adept in Microsoft Word, Excel, PowerPoint, SharePoint, MS Teams, PowerBI, and various apps/technology/software • Strong project management skills with a proven track record of following through and delivering quality results • Proven ability to assess and understand issues, interpret policies or data, and quickly identify the best possible solution(s) • Experience supporting or managing applications, systems, or databases • Strong analytical and problem-solving skills with the ability to interpret technical information and translate it for business users • Demonstrated ability to communicate effectively with diplomacy and tact, verbally and in writing, with all levels of staff • *Benefits:** • Health Benefits Program (CalPERS) • Retirement (CalPERS) • Employer Health and Consolidated Benefits Contributions • Dental, Vision • 401(k) and 457 Deferred Compensation Plans • Employee Assistance Program • Group Legal Services Insurance • Holidays, Vacation/Sick/Other Paid Leave • Flex Elect Reimbursement Program • Wellness and Recognition • Alternate Work Schedules • Transit Pass Program • Tuition Reimbursement • Dependent Scholarship Program • Leadership Training • Mentoring Program

Requirements