Job description

• 5 years of M365/Exchange experience or Microsoft Exchange Certification • Associates degree from an accredited institution OUR GOAL: Treat our consultants and clients the way we would like others to treat us! Interested in joining our team? Check out the opportunity below and apply today! Seeking a Microsoft M365 Exchange Technician to support our client's Corporate Enterprise Application business. This role reports to the Modern Workplace Manager and is located in Pittsburgh, PA. As part of the modernization strategies, the M365 Exchange Technician is responsible for the planning and developing of roadmaps and deliverables that help the company advance cloud capabilities within Microsoft Azure, as well as full support of the O365 Exchange for the email environment and other related technologies. The person in this role must develop, document, make recommendations, and implement plans for automation of IT application processes. Qualifications: • Associates degree from an accredited institution • Minimum 5 years of experience in information technology • Minimum 5 years of M365/Exchange experience or Microsoft Exchange Certification Responsibilities: • Technical support and troubleshooting for Exchange Online. • Day-to-day mailbox and mail flow management. • Assisting with migrations, permissions, and user configurations. • Assiting senior administrator with project work and new tasks. • Develop, document, make recommendations, and implement processes for the corporate email environment. • Work with internal project stakeholders (business clients, business analysts, developers, other architects), to define and deliver solutions on cloud platforms • Maintain a common documentation library of standardized procedures and configurations. • Provide top level of support for incidents and problems in designated areas of expertise. • Work with an off-shore model of human resources for development efforts and operational support. • Provide guidance to senior leaders on emerging M365 technologies and changes being implemented that may impact the production environment • Maintain deep technical insight and understanding of Microsoft technologies Skills: • Systems and Technology — Ability to demonstrate knowledge of the practical application of systems and technology. This includes knowledge of systems architecture, hardware, operations, and life cycle. • Proactively monitor the health and alerting system for Microsoft Exchange and other M365 services and provide hands-on technical support for Exchange and related technologies including: • Management of Office 365 email users • Maintaining Exchange Online • Data retention policies, email & data security, content search, and encryption • Support of Application Mail Flow and routing • Maintain solution for on-premise applications to relay mail internally & externally • Support of External Mail Gateway • Maintain and set strategy for mail flow to internet • Administer MS Exchange Online configuration with Admin Center and PowerShell • Project Management - Job requires planning and completion of large and small projects. Communication and Interpersonal Skills - Job requires partnership with all levels of the organization. • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making. • Dependability - Job requires being reliable, responsible, dependable, and fulfilling obligations. Preferred Qualifications: • Experience in PowerShell and Scripting to support administration of M365 environments Must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position. Reference: 1036170 Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Revel IT, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your experience doesn't align perfectly with every qualification in the description, we encourage you to apply anyway. You might be the right candidate for this or our other open roles! Revel IT is an Equal Opportunity Employer. Revel IT does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. #gdr4900

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