Job description

Dox Electronics, Inc. is looking to add a Microsoft 365 + Azure Administrator to our team. In this position you will work with a multitude of clients in all different industries, including CMMC clients. About Dox: Since 1982, Dox has been providing professional IT Support to organizations across the continental US. We deliver enterprise-level services and solutions at prices that SMB businesses can afford. Time and experience have helped us develop best practices and workflow procedures around a proactive philosophy designed to keep our clients’ focus on their business, not their technology. At Dox, we believe you should love what you do and be passionate in your pursuits. Our employees dedicate themselves to fulfilling the needs of our clients, and in turn, the company invests thousands each year in training so everyone can grow in their careers. We prefer to promote from within the company, offering room for upward mobility, career development, and infinite potential. We treat our employees like family and strive to provide a supportive, exciting, and entertaining work environment. Microsoft 365 Administrator Key Responsibilities: • Managing and maintaining multiple client's Microsoft 365 environment. • Play a crucial role in ensuring the efficient and secure operation of multiple client's Microsoft 365 environment, directly impacting productivity and collaboration. Service Configuration & Management: • Configuring, troubleshooting, and maintaining core Microsoft 365 services like Exchange Online, SharePoint Online, OneDrive, Teams, Defender, Purview, and Intune ensuring optimal performance and security. • Setting up email accounts, shared mailboxes, and retention policies. • Creating and managing SharePoint sites for document storage and collaboration. • Managing user access, security roles, and permissions within these services. User Management: • Adding, deleting, and managing user accounts. • Assigning licenses, permissions, access, and managing user profiles. • Implementing and maintaining password policies. Security and Compliance: • Managing Microsoft 365 security administration in collaboration with the information security team. • Implementing and maintaining security measures to safeguard data and applications. • Ensuring the organization adheres to regulatory compliance requirements. • Monitoring service health and responding to alerts. • Configuring Data Loss Prevention and other Purview measures to meet compliance needs Support and Training: • Providing technical support and training to end-users for Microsoft 365 applications. • Troubleshooting issues related to Microsoft 365 services. • Developing and delivering training to end-users on Microsoft 365 features and best practices. Other Responsibilities: • Monitoring system performance and identifying areas for improvement. • Evaluating needs and delivering solutions using various Microsoft 365 tools. • Participating in projects to migrate from legacy systems to Microsoft 365. • Staying up-to-date with new Microsoft 365 features and updates. Azure Administrator Key Responsibilities: • Managing and maintaining multiple client’s Microsoft Azure cloud environment. Azure Resource Management: • Deploying, configuring, and managing Azure resources, including virtual machines, storage accounts, virtual networks, and databases. Monitoring and Maintenance: • Monitoring the performance and health of Azure resources, optimizing resource utilization, and ensuring the overall stability of the cloud environment. Security Implementation: • Implementing and maintaining security measures within Azure, including access control, network security groups, and other security features. Cost Optimization: • Monitoring and managing Azure costs, identifying areas for optimization, and implementing strategies to reduce cloud spending. Troubleshooting and Support: • Identifying and resolving issues within the Azure environment, working with other IT teams to troubleshoot problems, and providing support to end-users. Disaster Recovery and Backup: • Developing and implementing disaster recovery and backup plans for Azure resources, ensuring business continuity in case of failures. Staying Updated: • Keeping up-to-date with new Azure services, features, and best practices, and applying this knowledge to improve organization's cloud environment. Collaboration: • Working with other team members, such as LAN engineers, WAN engineers, and security analysts, to ensure seamless integration of Azure services with the overall IT infrastructure. Required Skills and Experience: • Strong understanding of Microsoft 365 services (Exchange Online, SharePoint Online, OneDrive, Teams, Defender, Intune, Purview, etc.). • Experience with Entra ID, PowerShell scripting, and other relevant tools. • Proficiency in user management, security administration, and troubleshooting. • Excellent communication, problem-solving, and organizational skills. • Ability to manage multiple priorities and work independently or as part of a team. • Experience with Microsoft 365 security and compliance features. • Knowledge of Microsoft 365 Enterprise licensing and subscription management. Other Professional Skills: • Articulate communicator, fluent in English with excellent listening skills. • Self-motivated and ambitious. • Great written and oral skills. • A team player who isn't a clock watcher. • Must be detail oriented, precise, and accurate. • Excellent skills in maintaining relationships with clients and other external parties. Physical Demands: Normal demands associated with an office environment. Ability to work on computer for long periods, and communicate with individuals by telephone, email and face-to-face. Some local travel may be required. Benefits: • Pet-friendly office • Office Happy Hours • Weekly company sponsored lunches • Pool table, ping pong, and arcade games • 100% paid medical for single, or 55% paid family plans thru Excellus BC/BS • 100% paid dental for single, or 55% paid for family • Paid vacations and holidays • Paid technology training and classes • Paid life insurance • Flexible Spending Account (FSA) program • 401K program • 3% Safe Harbor 401K plan without employee matching contributions Job Type: Full-time Pay: $60,000.00 - $75,000.00 per year Benefits: • 401(k) • Dental insurance • Health insurance • Life insurance • Paid time off • Vision insurance Ability to Commute: • Rochester, NY 14607 (Required) Work Location: In person

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