Job description

This is a 6 month temp to perm - client intends to hire Summary: We’re looking for an experienced Level 3 IT Support Technician to provide advanced desktop, server, and network support while managing Microsoft 365, including SharePoint administration. This role requires strong technical skills, problem-solving ability, and excellent customer service. Responsibilities: • Provide Level 2–3 support for Windows/macOS systems, mobile devices, and peripherals. • Administer Microsoft 365 services (Exchange, SharePoint, Teams, Azure AD). • Manage and customize SharePoint sites, permissions, and document libraries. • Perform Windows Server administration (user management, patching, backups). • Troubleshoot network issues (DNS, DHCP, VPN, firewalls, switches, routers). • Document procedures and support IT projects, including SharePoint migrations. Requirements: • 5+ years in IT support (Level3 preferred) • Proficiency in Microsoft 365 & SharePoint administration. • Experience with Windows Server and basic networking. • Strong communication and troubleshooting skills. Preferred: Microsoft 365 Certified, Network+, MCSA, or CCNA.

Requirements