Job description

Database Administrator for JangoMail - Email Marketing Systems • Oversee email delivery platforms hosted on Linux servers across multiple cloud providers. • Configure and troubleshoot email standards and protocols: SMTP, MIME, DKIM, SPF, DNS. • Monitor deliverability, bounce handling, and feedback loops. • Manage S3-based storage workflows tied to large-scale email operations. • Ensure uptime and smooth operation of dozens of in-house .NET applications (no development required, but operational oversight expected). Qualifications Location: Dayton, Ohio Employment Type: Full-Time About Us JangoMail is a leading provider of enterprise-level email deployment using cutting edge technology for optimal results. We are a high-volume email marketing provider, helping clients send millions of messages, manage subscriber lists, and maintain strong deliverability. Our infrastructure spans Microsoft SQL Server, Linux-based email sending services across multiple cloud platforms, Amazon S3 storage, and a suite of internal .NET applications. We are seeking a hybrid Database & Client Services Administrator to ensure our systems run smoothly end-to-end. This role combines database administration, email system operations, client services, and general infrastructure oversight. The position is hands-on but also requires ownership of day-to-day stability and client satisfaction. Key Responsibilities Database Administration (Core): • Manage, optimize, and monitor large Microsoft SQL Server environments. • Implement backup/recovery strategies, high availability, and performance tuning. • Troubleshoot and resolve database issues in production and test environments. Client Services & Operations • Serve as a key point of contact for client requests and technical support tickets. • Coordinate with internal teams to resolve issues related to deliverability, list management, and platform usage. • Test and validate changes, patches, and system updates. • Document support processes and maintain operational runbooks. Email Systems & Infrastructure • 5+ years of SQL Server DBA experience. • Familiarity with Linux server administration in cloud hosting environments. • Strong knowledge of email technologies: SMTP, MIME, DKIM, SPF, DNS. • Experience managing client services/support operations (ticketing systems, client communication). • Practical experience with cloud storage (S3 or equivalent). • Strong troubleshooting and problem-solving skills across heterogeneous systems. We are based in Dayton, OH. In summary, we are looking for a Database & Client Services Administrator to manage email marketing systems, oversee database administration, and provide client support for a high-volume email marketing provider. The ideal candidate will have experience with SQL Server, Linux server administration, email technologies, and client services operations. Strong troubleshooting skills and cloud storage experience are also essential for this role. Join us in Dayton, Ohio, and be a key part of ensuring our email systems run smoothly and our clients are satisfied. #EmailMarketing #DatabaseAdministrator #ClientServices #SQLServer #EmailTechnologies #DaytonOhio

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