Job description

Job Title: D365 Business Analyst – Retail Focus Location: NYC, NY Job Type: Full-Time About the Role We’re looking for a talented and proactive D365 Business Analyst to join our growing team. In this role, you’ll play a key part in configuring, managing, and optimizing Microsoft Dynamics 365 Finance & Operations (F&O) applications, with a strong focus on retail operations. You’ll work closely with stakeholders to translate business needs into system solutions that drive performance and deliver value. This is a hands-on role, ideal for someone who is solution-oriented, detail-driven, and ready to make an impact across multiple business functions. Key Responsibilities • Requirements Gathering: Partner with business stakeholders to understand processes, pain points, and goals. • Solution Design: Configure and design D365 solutions that align with business needs and industry best practices. • Implementation: Lead application deployments, including data migration and system integration efforts. • Customization: Adapt the D365 platform to improve functionality, usability, and the overall user experience. • Testing: Create and execute detailed test plans to ensure system reliability and alignment with requirements. • Training & Support: Provide end-user training and ongoing support to ensure successful adoption and use of D365. • Documentation: Maintain detailed documentation on configurations, workflows, and user guides. • Continuous Improvement: Monitor system performance and recommend enhancements to improve efficiency and functionality. What You Bring • Bachelor’s degree in Business, Information Technology, or related field. • Hands-on experience with Microsoft Dynamics 365 F&O, with deep knowledge in: • Retail & Commerce • MPOS • Pricing (Trade Agreements & Retail Pricing) • Product Management • Inventory Management • Sales & Marketing • IVS experience is a plus • Familiarity with Power BI for data visualization and reporting. • Strong understanding of how business processes align with D365 features. • Excellent communication and stakeholder engagement skills. • Microsoft Dynamics 365 certification and experience with Azure DevOps are strong advantages. • Ability to multitask and manage competing priorities across multiple projects. • Analytical thinker with a proactive approach to problem-solving. Perks & Benefits • Comprehensive medical, dental, and vision insurance • 401(k) retirement plan • Opportunities for professional growth and Microsoft certifications • Supportive and collaborative work environment

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