The Business Solutions Analyst at Loftin Equipment Company, Inc. will drive operational efficiency through data-driven solutions and AI integration. This role requires strong analytical skills and collaboration with teams to enhance business processes.
Who We Are: We provide certainty in an uncertain world by delivering engine and generator power solutions our customers can rely on. We are people-focused, family-first, and passionately driven to build strong relationships, share knowledge, and establish confidence. We are consistent, resourceful problem solvers, dedicated to supporting people inside the organization and out. We develop products that are built to last by developing people that never stop learning. As an independent company for over 40 years, we’re not like our competitors. We do things the Loftin way, which means an unwavering commitment to doing whatever it takes to deliver the best power solution, every time. Who You Are: You are a reliable, customer-focused (a.k.a. good with people) problem solver. You effectively communicate through cooperation and teamwork. You are always looking to improve whether that’s learning something new or seeking ways to promote better quality. You are driven to do what it takes to get the job done. Mission: Deliver data-driven, technology-enabled solutions that improve operational efficiency, enhance decision-making, and support Loftin Equipment Co.’s sales, service, and business operations. This includes leading AI, machine learning, and process improvement initiatives from concept to implementation, ensuring alignment with business objectives. Obsessions: • Driving business process efficiency through automation and data insights. • Creating processes and procedures with existing tools or developing new tools to improve efficiency and productivity across the business. • Ensuring successful integration of AI/ML tools into core systems like Salesforce, Dynamics 365, and Power BI. • Delivering accurate, timely, and actionable reporting to stakeholders. • Maintaining strong communication and collaboration between internal teams, external vendors, and business leaders. Expectations: To perform this job successfully, an individual must be able to perform each of the following expectations satisfactorily: • Daily • Collaborate with teams to gather requirements, assess processes, and either create in-house solutions or work with outside developers for implementation. • Build and troubleshoot SQL queries, assist with Power BI dashboards, and support ETL (Extract, Transform, and Load) processes. • Weekly • Monitor AI/automation projects, ensuring progress is managed and facilitated effectively. • Coordinate cross-functional project updates and maintain open communication to teams and leadership. • Monthly • Analyze and recommend improvements for operational workflows and reporting structures. • Evaluate AI/ML model performance and adjust forecasting models (revenue, cash flow, workload planning). • Quarterly • Conduct reviews of business systems and identify opportunities for technology enhancements. • Present ROI and business impact analyses, including time saved and efficiency gains from implemented changes. • Ad Hoc • Other duties and projects as assigned. Success Metrics: • Most Critical Outcome: Implementation of AI, ML, and data-driven solutions that measurably improve operational efficiency, forecasting accuracy, and decision-making. • Additional Measurements: • Maintain an on-time project completion rate of at least 90% for both executive-assigned quarterly projects and self-assigned team projects. • Deliver a minimum of three implemented solutions annually that each result in measurable efficiency gains or cost savings. Qualifications/Experience/Education: • 3+ years of experience in business analysis, project coordination, or data analytics, preferably in a similar industry. • Bachelor’s degree in Business, Information Systems, Data Analytics, or related field; or equivalent relevant work experience. • Proficient in SQL, with the ability to query, validate, and manipulate data across systems. • Familiarity with AI/ML or GenAI tools (e.g., ChatGPT, Azure OpenAI, Copilot), particularly in business use cases like automation or forecasting. • Strong understanding of business systems such as Salesforce, Microsoft Dynamics 365, and Power BI. • Experience managing projects involving external vendors, developers, or technical consultants. • Demonstrated ability to define and manage evolving project scopes, requirements, and timelines. • Strong analytical and communication skills, with the ability to translate technical insights for non-technical audiences. • Ability to deliver high quality work product. • Must be highly organized and have strong verbal and written communication skills. • Must be highly accountable self-starter. • Strong problem-solving and analytical skills. • Highly competent in the use of Microsoft Office 360 and other Microsoft products/systems. Strong technical aptitude, including ability to learn new systems quickly and train/support team in adoption. • Strong technical aptitude, including ability to learn new systems quickly and train/support team in adoption. • Must be able to successfully pass a background investigation, which includes a motor vehicle check, and drug screen. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Must frequently lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. • Specific vision abilities required by this job include color vision, close vision, distance vision, depth perception, peripheral vision, and ability to adjust focus. • Must be able to regularly talk or hear. • The employee is frequently required to sit, use hands to finger, handle, or feel; reach with hands and arms. • The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. Comp & Benefits: We offer a comprehensive compensation package. This includes benefit offerings you’d expect to see at a large company, all designed to help you take good care of yourself and your family. The benefits include: • Choice of two subsidized Medical plans – PPO, and HDHP/HSA options • Health Care and Dependent Care Flexible Spending Accounts • Subsidized Dental and Vision plan • Traditional 401(k) and Roth 401(k) plans, with an immediately vested dollar for dollar (up to 4%) employer match • Disability – short-term & long-term, 100% employer paid • Basic Life/AD&D, 100% employer paid • Voluntary Life/AD&D available for employee, spouse and children • Voluntary Critical Illness and Accident coverage • Voluntary identify theft protection coverage • Vacation and Paid Sick Time • Paid Holidays • Tuition Reimbursement At Loftin Equipment Co., we don’t just accept difference — we embrace it, welcome it, and recognize the value it brings to our customers and employees. Loftin Equipment Co. is proud to be an equal opportunity workplace. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won’t discriminate based on, Veteran status, race, religious beliefs, national origin, age, gender, pregnancy, physical or mental disability, sexual orientation, or any other category protected by law. Further, Loftin Equipment Co. is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and state disability laws. Preferred method of response is via our Careers page (https://www.loftinequip.com/careers/) Power As A Certainty Since 1976 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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