Job description

A successful, growing, high-end hospitality company with great perks is looking for an IT Systems and Network Administrator. It's a mid-sized company where everyone knows your name. For a good reason-you problem solve and you get things done. This is a hybrid roll with at least three full days in the North Dallas office where you will enjoy a beautiful new office setting, lunches, events, and truly good people. I've met them. Not going to sugar coat it, they expect their team members to work hard, be on top of things and solve technical issues promptly. Salary is up to $85K, but not higher. Further information about this is provided at the end of the ad. Some travel and about one week every seven weeks you will be on call Sunday through Saturday. Solve up to Tier three level technical issues. You will manage and maintain Windows Active Directory and more. Here are the details: Job Summary The IT System and Network Administrator ensures the continuous operation, security, and optimization of the company's IT infrastructure. This role encompasses daily operational support, infrastructure maintenance, network management, Wi-Fi and internet services, system operations, backup support, and support for IT project implementations with multi-unit users. Duties and Responsibilities Infrastructure Maintenance and Support • Maintain and support end users and remote location IT needs and requests. Basic understanding of critical services and internal customer support. • Manage and maintain Windows Active Directory (AD), including user account management, Group Policy, and permissions. • Advanced knowledge of DHCP and DNS Services. • Administer VPN solutions to provide secure remote access for employees. • Implement on boarding of equipment, knowledge of imaging and follow asset inventory best practices. Network, Wi-Fi, and Firewall Management • Manage network configurations, including LAN, WAN, and Wi-Fi, with deep knowledge of Cisco CLI, Meraki, HP and Ubiquity switching. • Monitor and troubleshoot network performance and connectivity issues, with a solid understanding of Cisco/Ubiquity switches. • Configure and manage Cisco or Meraki to ensure network security and control access to resources. • Collaborate with network and security vendors for any hardware upgrades, repairs, or configuration adjustments as needed. System Operations • Administer ongoing projects using change management, end user communications, and stake holders. Operations Support • Manage IT equipment for operations, including Point of Sales, Laptops, tablets, and printers. • Support security initiatives and be able to navigate EDRs and systems. IT Support Services Remote Locations • Provide IT support services to ensure efficient operations and troubleshoot issues for properties. • Ensure that all IT services, and maintain consistent support for systems, applications, and network requirements. Internet and Communication Services • Oversee internet connectivity, ensuring a stable and secure connection across the organization. • Support telephony systems and other communication tools for seamless connectivity. Project Assistance and Budget Management • Assist in planning and executing IT infrastructure projects according to management requirements. Required Knowledge, Skills, and Abilities • Technical Proficiency: Expertise in Windows Active Directory, DHCP, DNS Server, VPN, Meraki, Cisco, Unify Wi-Fi, Cisco switches, and print servers and device management. • Seeking administrator with ManageEngine experience (highly recommended – ServiceDesk Plus, Endpoint Central, ManageEngine Plus, ADAudit, etc.) • Backup and Recovery: Understanding backup projects and restoring as needed. • Problem-Solving: Skilled in troubleshooting and resolving complex IT and device issues. • Communication: Strong English skills for collaboration and user support. Education and Experience • Bachelor’s degree in computer science, Information Technology, or a related field is preferred. • Minimum 3-5 years of experience in system administration, network management, Windows Active Directory, and Nutanix infrastructure. If you have less, explain your expertise is at this level in a shorter time. And if you have more, great, but the pay is still up to $85K. • Above average English communication skills in both written and verbal. You will be on the phone with people across the US and need to communicate how to solve issues in real time and the person on the other end of the phone completing the tasks you instruct them to do. • Certifications (preferred): ITIL Foundation, CompTIA Security+, Microsoft Certified Systems Administrator (MCSA), Cisco Certified Network Associate (CCNA). Travel • Some travel required within the United States. Less than 25%. Additional Information: · Commute to the North Dallas office at least three full days per week for in-person meetings and work (non-negotiable). Everyone is in the office with this schedule. Parking provided. No relocation assistance. I will be interviewing people who can interview in Dallas and commute there day one. · No Visa Sponsorship provided. · Pass the required background check. This is intended to be an advertisement and does not list all the job responsibilities. One will be provided to qualified candidates before an interview is scheduled with company. The name of the company and your permission to submit will be revealed and determined once a fit is recognized. Salary: Up to $85K (If you apply to this opportunity, understand this is the highest salary you will receive for this, and it means your acceptance it will pay no higher than this. If you have a minimum you want/need, please inform Recruiter in initial interview.) Perks: Hospitality perks. Sports, food and beverage and retail discounts. Interview Process: 1. Interview via video with Recruiter/Owner at Waypoint Talent. 2. Video interview with hiring manager. 3. In-person interview with hiring manager and other people on the team. Job Type: Full-time Pay: $75,000.00 - $85,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee discount • Flexible spending account • Health insurance • Life insurance • Paid time off • Retirement plan • Vision insurance Work Location: Hybrid remote in Dallas, TX 75225

Requirements