Job description

Responsibilities - Customer Satisfaction - Facilitate the implementation and support of Dynamics 365 Supply Chain Management modules including but not limited to Procurement & Sourcing, Sales & Marketing, & Inventory Management. - Conduct in-depth discussion with clients to understand their warehouse management processes, identify pain points, and gather detailed business requirements. - Design and document functional specifications for warehouse operations within Dynamics 365 Supply Chain Management, including picking, packing, shipping, receiving, put-away, and inventory counting. - Configure and customize Dynamics 365 warehouse management module based on the defined requirements, including setting up warehouse locations, reservation hierarchy, wave, work, location directives, mobile device and labels. - Plan and execute data migration strategies to transfer existing warehouse data into the Dynamics 365 system. - Develop and execute functional test cases to ensure the warehouse solution meets business needs and performs as expected. - Provide comprehensive training to business process owners on the warehouse management functionalities within Dynamics 365, including system navigation, configuration, process, and key features. - Assist clients with their Dynamics 365 operation, including go-live activities, troubleshooting issues, and providing post-implementation support. - Collaborate with customers to understand their business requirements and conduct gap analysis - Produce Functional Design Documents when extensions are necessary - Communicate effectively in all mediums and to all levels internally and externally - Successful implementation of practical business solutions using industry best practices as the Supply Chain lead on a project - Lead successful modeling and process area showcase sessions - Ensure success of projects by coaching or mentoring junior consultants Qualifications - Minimum of 5 years Dynamics 365 (AX) Supply Chain Management experience or equivalent industry work - Minimum of 2 full years staffed on Dynamics 365 (AX) implementations - Certification in Dynamics 365 Supply Chain Management (MB-330), or attainment of certification within first 90 days of employment. - Working knowledge of industry specific best practices - Strong customer relationship skills - Excellent communication, planning and organization skills - Ability to establish priorities and work independently - Ability to travel up to 50% - Bachelor’s Degree in Supply Chain Management or related field or equivalent combination of education and experience - Fluent in English - Valid Driver’s License Desired Qualifications - Experience with Microsoft Dynamics AX2009 or AX2012 a plus - Exposure to Advanced Warehousing, finance, or production D365 modules - Comfortable presenting via Microsoft Teams/Zoom/WebEx - Azure DevOps & Microsoft Dynamics Lifecycle Services experience

Requirements