Job description

Job DescriptionJob DescriptionDescription: We’re seeking an experienced and self-driven IT Systems Administrator/Data Analyst to manage and support our on-premise and cloud-based infrastructure. This is a generalist role that touches every corner of our technology ecosystem—from day-to-day system administration and user support to project implementation and vendor management. Key Responsibilities • Administer, maintain, and troubleshoot core IT systems, including: • Epicor Eclipse ERP and other Epicor software • Microsoft 365, Microsoft Power Platform (Power Automate and Power Apps), and Exchange Online • VMWare vSphere virtualization environment • Active Directory / Group Policy • RingCentral phone system • Red Hat Enterprise Linux (RHEL) servers and related Linux services • Provide end-user support across desktops, network devices, and applications. • Manage system monitoring, performance tuning, and routine maintenance tasks. • Lead and execute IT infrastructure and software projects (e.g., upgrades, migrations). • Oversee data backups, disaster recovery, and cybersecurity protocols. • Maintain accurate documentation of system configurations and processes. • Conduct business analysis and gather analytics using tools such as Microsoft Power BI, Excel, and Formstack • Collaborate with and manage external IT vendors and service providers. Ensure all systems adhere to internal policies and IT best practices. Requirements: Required Qualifications • Minimum 5 years of experience as a Systems Administrator or similar IT infrastructure role. • Proven experience supporting warehouse or distribution environments. • Strong proficiency in: • Windows Server and Active Directory environments • Virtualization (VMware vSphere) • Red Hat Enterprise Linux (RHEL) administration • Microsoft 365 (Exchange Online, Teams, OneDrive, etc.) • Network administration and VPN tools • Demonstrated ability to work independently and prioritize tasks effectively. • Strong troubleshooting, documentation, and communication skills. Qualifications • Experience with Epicor Eclipse or similar ERP platforms. • Experience with business analytics tools (e.g., Microsoft Power BI, Excel, and Phocas) • Experience with the Microsoft Power Platform (Power Automate and Power Apps) • Relevant IT certifications (e.g., Red Hat, Microsoft, CompTIA, VMware) are a plus.

Requirements