Job description

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do To realize our digital transformation, we need to transform our products, experiences, processes, technology and how we operate. Delivering our clients’ unrivalled experience of exceptional service, value and flexibility is part of our DNA. As solution architect, you will define and design and validate implementation of technology solutions that optimize our solutions for rapid innovation while also making sure we manage risks such as cyber security and operational resilience. You will act as pioneer, thought leader, problem solver, and be sought out for your expertise by product teams, enabling them to go faster, safely, and prevent solutions that are hard to change and stifle innovation. Digital Collaboration is one of our organization’s widest and strategic portfolios. To this effect, you will be challenged to bridge enterprise architecture and engineering, facilitating the design of multiple services, products and solutions within the Digital Collaboration portfolio across our messaging, collaboration, and productivity platforms. You will provide key architecture vision and roadmap direction for our Microsoft 365 and Google Workspace platforms, as well as a wealth of other products in this space, ensuring alignment with enterprise architecture, security, and compliance frameworks. You will craft AI-led designs, optimizing against many requirements such as functional needs, quality attributes (e.g., security, usability), cost, and enterprise-wide goals (e.g., cloud and API enablement). You will document architecture views, deliver architecture artifacts required by the delivery process, and validate that solutions built are done according to the architectural design. You will propose architectural epics and stories to implement the architectural runway and clear technical debt, document quality attributes in epics & stories, and define acceptance criteria. Finally, you will drive teams to maximize the automation in their deployment pipeline for effective scaling and resiliency. Researching/analyzing emerging technologies, as well as designing and advocating new technologies, architectures, and products in collaboration with system and service owners is part of your profile. The same is true for identifying risks within proposed architectures and developing mitigation plans, ensuring that our solutions are scalable and sustainable for operations. YOU’RE GOOD AT • To be successful, you should bring sound development and architecture experience leveraging technologies to drive technical governance, innovation, integration and cloud-oriented strategies. Ideally, you thrive in a work environment that requires strong problem solving, analytical and decision-making skills, and independent self-direction, coupled with an aptitude for collaboration and open communication. • Verbal and written communication at a business and technical level • Servicing customers with a strong business orientation and connecting with skilled engineers • High level of initiative, self-motivation, resourcefulness and collaboration • Working well independently as well as part of a team • Building relationships and reliable team player, displaying consideration and respect for others • Performing successfully in a fast-paced, multi-cultural and service-oriented environment • Interpreting rules and guidelines flexibly to enhance the business and aligning with BCG’s values and culture • Exhibiting ownership and accountability for the tasks assigned • Attention to detail, well organized, and able to set priorities and take decisions • Being flexible to be available outside of normal business hours for international calls as needed What You'll Bring Education and Certifications • Bachelor’s or greater degree • 7+ years of experience in IT architecture with 5+ years in workplace or M365-focused domains • Demonstrated experience in Agile architecture delivery and cross-functional team collaboration • Certifications preferred: • Microsoft Certified: M365 Enterprise Administrator Expert • Azure Solutions Architect or similar • Security and compliance certifications are a plus • Familiarity with GDPR, DLP, and data privacy standards Functional/Technical Skills • Architecture Assessment, Modeling, Consulting & Review • Solution Design and Implementation across collaboration and productivity platforms • Architecture Strategy, Development and Delivery • Target Conceptual and Logical Architecture design • IT Risk Management and Governance Principles • Workplace services expertise, including: • Email & Messaging: Exchange Online, Outlook, Superhuman • Chat: Microsoft Teams • Collaboration & Productivity: SharePoint, OneDrive, Planner and Loop • Virtual Meetings: Microsoft Teams • Tools & frameworks: Architecture documentation, RAID logs, M365 and Google Workspace governance and compliance controls • Strong experience with Greenfield major system builds and Agile delivery methodologies • Familiarity with Digital Design Principles and modern architecture frameworks • Familiarity with Generative AI technology (i.e. ChatGPT, Copilot, Claude4Work, Gemini, etc.) and its potential application in collaboration scenarios Core Professional / Communication Skills • Business & Consultative Skills to align architecture strategy with business goals • Critical Thinking and Problem Solving in complex digital workplace ecosystems • Systems Thinking to connect architecture decisions across domains and platforms • Prioritization and Managing Expectations in a multi-stakeholder, agile environment • Stakeholder Management to influence and guide technical and non-technical partners • Interpersonal & Leadership Skills to lead technical discussions and coach architects

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