Modern Workplace Architect - Pre Sales
Solution Architect – Collaboration
Washington, DC or Philadelphia, PA
The Solution Architect – Modern Workplace is responsible for cutting through the noise and clarify how our customers can transform their business for the hybrid-cloud era with Microsoft & Cisco’s collaboration suites, and our unique set of services and assessments. Working alongside a team of sales professionals for Microsoft, and Cisco, you play a vital role in creating solutions to make our customers more agile and productive. As one of North America’s top solutions providers, you will make sure our customers get the unique, business-driven value our brand has come to represent.
As our Solution Architect - End User Productivity, you'll be responsible for:
Providing deep technical insights: You act as a bridge between our sales people and the customer to bring up-to-date insights on Microsoft & Cisco technologies, industry trends and the competition. You bring concrete insights to our customers' business challenges. You will also be presenting and hosting workshops with business leaders from the C-Level down to drive sales and practice the art of the possible.
Challenging customers: Use your skills, insight and experience to tell your clients what they need to do, not just what they want. You must be able to challenge their beliefs with well-researched, tailored insights, bringing in creative and business-savvy solutions that drive the sale and maximize outcomes.
Scoping work and proposals: You use exceptional written and verbal communications skills to scope, assemble and propose solutions. A hands-on role, you must be able to act under pressure and show wisdom and leadership, often for an audience of top tier executives. This includes the creation of Statements of Work with work scope and deliverables, project costing, and other related activities.
As our ideal candidate, you’ll have:
7+ years relevant industry experience; 4+ years in a pre-sales capacity
A mastery of at least one of the following, with the desire to enhance your skills in the others:
Microsoft 365 (Office 365, Windows 10, EM+S)
Microsoft Teams Voice
Cisco WebEx and WebEx Teams
Cisco Call Manager and Contact Center
An insatiable curiosity to learn more about new technologies and how they impact our customers' businesses
Exceptional communication and personal skills, both written, verbal and while presenting to groups, including C-level executives
Solid understanding of the commercial IT market for hardware and software relevant to end user productivity
Strong analytical skills are required
Self-management skills and strong leadership skills
#J-18808-Ljbffr
