Job description

Description: Our client has an immediate need for a Business Continuity and Disaster Recovery (BC/DR) Operational Specialist, who will focus exclusively on incident response and operational execution (not plan creation), ensuring the bank remains operational during disruptions such as natural disasters, outages, or crisis events. Skills and Experience: • Hands-on experience in crisis management, incident response, and event response • Strong business resiliency/continuity background within enterprise/financial institutions • Advanced Excel skills and strong SharePoint administration • Proficiency in Microsoft Office Suite (Word, Outlook, PowerPoint) • Experience with internal risk/control development and BC/DR plan execution • Familiarity with regulatory and/or audit exam requirements • ServiceNow or similar incident management platforms Preferred/Flex Skills: • Experience with crisis management applications (Everbridge, VCC, VEOCI) • Experience with Fusion Risk Management (Business Continuity Hub) • Knowledge of KY3P (third-party risk) • Proficiency in Visio and Tableau • CBCP or DRI certification (nice to have) • Analytical background supporting risk and compliance reporting Responsibilities: • Respond to day-to-day incidents and crisis events, ensuring timely escalation and resolution • Serve as liaison between business units, stakeholders, and technical teams during disruptions • Ensure effective shift handoffs by documenting and communicating critical information • Coordinate emergency response activities, crisis management, and disaster recovery execution • Monitor and report on business continuity compliance, readiness, and exercise results • Support regulatory and audit interactions related to business continuity • Develop and deliver training, process documentation, and communication around BC/DR processes Why Work for ConsultUSA: • ConsultUSA offers competitive salaries, major medical (PPO or HDHP w/ HSA), dental, and vision insurance plans, and 401k plan with immediate eligibility for both salary and hourly employees • ConsultUSA hosts several outings and events, holiday and summer parties, and volunteer opportunities throughout the year for employees • We will work with you to obtain training for in-demand technologies and prepare you for industry-recognized certification exams • ConsultUSA offers Business Analysis and Project Management training through our Project Management Institute (PMI)® award- winning sister company, PMCentersUSA How to Apply: To submit your application, please click the “Apply Now” button located at the top and bottom of the page. ConsultUSA is committed to providing equal employment opportunities (EEO) to all qualified employees and applicants for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, pregnancy, ancestry, or status as a covered veteran as well as any other prohibited criteria under any applicable federal, state, and local laws applicable to ConsultUSA. For a complete listing of all ConsultUSA jobs please visit www.consultusa.com

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